rMBP track pad tilted

Discussion in 'MacBook Pro' started by jamesview, Oct 17, 2012.

  1. jamesview macrumors newbie

    Joined:
    Sep 18, 2012
    #1
    my rMBP's trackpad is tilted and uneven as its right side is going up.
    not a super big deal but concerned if this is fat battery issue.
    (but i have kind of solved this by using right side more but it eventually comes back tilted)

    and also when its closed fold down the screen they are also unevenly
    folded a bit to right side it has tiny little gap of palm rest exposes.
    which cannot be my fault to let this happen.

    Again this is not a big deal however both of issues are not what
    I expect from $3000 product. I am just regretting that I have discovered this too late.

    at the moment it is 9weeks old I don't expect it to be refunded,
    but would genius handle this issue as my fault? and be cranky about it?
    or come up with some kind of solution?
     
  2. JD92, Oct 17, 2012
    Last edited: Feb 2, 2013
  3. foodle macrumors 6502

    Joined:
    May 14, 2008
    Location:
    Pennsylvania, USA
    #3
    If the problem(s) are obvious and clearly due to manufacturing defect, the Genius Bar should get this sorted for you without a problem. It might require you to be without your machine for a day, but unless there's obvious signs of abuse (e.g., dents), they shouldn't charge you for anything.
     
  4. leekohler macrumors G5

    leekohler

    Joined:
    Dec 22, 2004
    Location:
    Chicago, Illinois
    #4
    Take it in to the store. That's not right and could indeed be indicative of another problem.
     
  5. bobr1952 macrumors 68020

    bobr1952

    Joined:
    Jan 21, 2008
    Location:
    Melbourne, FL
    #5
    I don't notice anything like that on mine, I'd take it in to have them take a look at it.
     
  6. vpro macrumors 65816

    vpro

    Joined:
    Jun 8, 2012
    #6
    a lot of people say "...i spend 3 grand on this - i expect it to be bla bla bla..." well get with the times, it is made in a huge factory complex in China, it isn't made in Canada or the USA, nor is it made by a single individual. it is put together by the 'over time hungry' Chinese laborers. 'suck it up princes' and save your money, i did, sent the darn retina thing back for a refund, to max out completely -- a late 2011 2.5ghz i7 17" MacBook perfect PRO + 3 thunderbolt displays for less than what a maxed out retina toy cost.
     
  7. Jinzen macrumors 6502

    Joined:
    Oct 16, 2012
    #7
    Wth are you smoking?
     
  8. jamesview thread starter macrumors newbie

    Joined:
    Sep 18, 2012
    #8
    here's a photo

    first photo shows perfectly aligning with palm rest
    on a second photo you'll see tilting down to left side
    and last one shows little shadowed gap between palm rest
     

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