Rogers/Fido launch Wi-Fi Calling

[asharahmed]

Rogers and Fido have launched Wi-Fi Calling with iOS 9. It comes with the Carrier update version 21.1. Right now I can see the feature in Settings > Phone > Wi-Fi Calling but can't enable it. Also you need to remove Rogers One Number for it to work, among other things listed below:

• Data blocking
  
  
• Ringback tunes
  
  
• Advanced Call Manager
  
  
• Teletypewriter
  
  
• Rogers One NumberTM

Any luck with anyone else getting this feature to work?

 

[asharahmed]

bump

 

[Applejuiced]

Not sure what the last 3 features are.

 

[john991]

bump

I'd like to but I get an error stating I need to call my carrier. Aka Fido and after 45 minutes on the phone the support rep,said the wifi system was down!

 

[stevemiller]

went though all the steps, it said it was successfully enabled for my account, but the toggle remained off. when i tried to enable it again, it just looped through the sign up steps again.

 

[john991]

went though all the steps, it said it was successfully enabled for my account, but the toggle remained off. when i tried to enable it again, it just looped through the sign up steps again.

Are you on fido or Rogers?

 

[stevemiller]

Are you on fido or Rogers?

fido.

 

[kazibole]

I'm on Rogers. I tried to enable it last night and it did not work (please contact carrier). I tried again this morning and it worked fine and I was given the e911 page to fill out.

 

[john991]

I'm on Rogers. I tried to enable it last night and it did not work (please contact carrier). I tried again this morning and it worked fine and I was given the e911 page to fill out.

Lucky you! I still get the error this morning on Fido!

 

[asharahmed]

According to Rogers the issue is with adding Wi-Fi Calling to an account that has a non Rogers IMEI, as in if the phone you are attempting to use was not purchased by Rogers. They are working to fix the issue.

 

[ncorriveau]

I have an unlocked Apple store purchased iPhone 6+ and was able to enable it after I got Rogers One Number removed from my account. It took two chat sessions with Rogers support to get it cleared up.

 

[john991]

Still no go for me on Fido. Still getting contact your carrier error message.

I have a case number with Fido so hopefully they'll fix my issue sooner than later.

 

[Mase]

I have been trying to get it for a week and finally it worked yesterday.