Apparently, Rogers sent me a notice by mail, that arrived along with the piles of junk email they send me, that told me that they were going to cancel my internet if I didn't take their cable modem and disconnect it and deliver it myself to their store, wait in line and exchange it for a different modem and then drive back home are reconnect it because they needed to "upgrade" my cable modem. So ... just got a call from my wife and the internet wasn't working so she called them and they told her that they turned off the internet and would not reconnect it until we exchange the modem!! I didn't receive any notice!! If they want to exchange the modem, why can't they drive out to my house and exchange it? I'm gonna call them later today to find out! JEEEEEZ!!!!