Rogers/pretty good CS

Discussion in 'iPhone' started by christyn, Jun 30, 2009.

  1. cellocello macrumors 68000

    cellocello

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    Location:
    Toronto, ON
    #2
    Really? What kind of phone did he have before? How long did he have it for?
     
  2. christyn thread starter macrumors 6502a

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    Salt Lake
  3. cellocello macrumors 68000

    cellocello

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    Jul 31, 2008
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    #4
    Why would they give him a new phone less than a year into the 3G contract?

    Me thinks there's more to this story than your dad's telling you.
     
  4. christyn thread starter macrumors 6502a

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    #6
    My dad's not really the lying type..
    He had a customer service issue that was handled badly. They're probably just trying to keep him since the iPhone is going to be going to an additional carrier shortly.
     
  5. cellocello macrumors 68000

    cellocello

    Joined:
    Jul 31, 2008
    Location:
    Toronto, ON
    #7
    Even if the phone literally fell apart in his hand, he'd just get a new 3G ...

    Are you sure they didn't offer him an upgrade for $X and he just paid?

    EDIT - what additional carriers? rogers and fido are the only GSM games in town.
     
  6. christyn thread starter macrumors 6502a

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    #8
    His issue wasn't with the phone, it was with a situation I'm not going to get into.

    I'm sure it was the 3gs, yes.
     
  7. christyn thread starter macrumors 6502a

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    #9
    Ok, Fido then. I wasn't aware they had the iPhone already.
     
  8. cellocello macrumors 68000

    cellocello

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    Jul 31, 2008
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    Toronto, ON
    #10
    Well ... if it was some special, extraneous situation and they offered your dad a new handset (or, presumably, a $500 credit) to keep him happy, that's one thing. So why are you asking if "Rogers is giving away iPhones", when even yourself seems to know that's not the case? :confused:

    Not trying to pick on you ... but I was a bit misled by your thread title.
     
  9. christyn thread starter macrumors 6502a

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    #11
    Sorry, I wasn't seriously asking why/if they were giving them away to every customer...
     
  10. cellocello macrumors 68000

    cellocello

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    Toronto, ON
    #12
    uh, ok ....

    :rolleyes:

    /thread
     
  11. christyn thread starter macrumors 6502a

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    Salt Lake
    #13
    haha
    maybe the title is misleading?

    This is something Rogers is A LOT more likely to do than say, AT&T.

    I was just curious if anyone else had a similar situation.
     

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