Here's my story. 10:00am - waiting ourside while someone gets pissed that he isn't eligable for upgrade... 10:05am - walk into rogers store thinking ill be out as fast as the couple before me but find out the system is down and ill have to give this rogers employee my credit card info, drivers license and the number i wanted to activate with. he then told me 1 hour for the system to be back up and 2 just to play it safe so i'd be able to have it in my hands then. 12:00 - i call the guy at rogers to see if the phone is ready because i'll be driving by and he tells me 30 mins because the system just came back online and i was the second one to be setup. 12:35 - they haven't even gotten done with one phone...one iphone has not been setup in almost a 3 hour time span. what a joke. now i'm sitting here thinking of what i'll do first... anyone else had any complications with Rogers this morning on getting their iPhone. i wasn't even allowed to touch the box.