Rolling Internet

Discussion in 'Mac Basics and Help' started by chattahoochee, Apr 30, 2016.

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  1. chattahoochee, Apr 30, 2016

    chattahoochee macrumors 6502

    Joined:
    Dec 30, 2012
    Location:
    Palmetto Florida
    #1
    My Wife has a 1 year old iMac, at intermit times the screen will start rolling and requires a "ReBoot" to stop it. The internet carrier is yahoo. I have the same internet carrier on my MacBook Pro without this "Rolling" problem.
    I have gone through the "First Aid" in Disk Utility ran OnyX without results.
    The iMac has OS X El Capitan.
    Any suggestions ?
     
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  2. Goatllama, Apr 30, 2016

    Goatllama macrumors 6502a

    Goatllama

    Joined:
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    Location:
    Mountaintop Lair
    #2
    Have you detached the wheels?

    ....... I'm sorry, what exactly do you mean by rolling? Like, the screen looks like it's roiling ocean waves? Maybe reinstall OS X?
     
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  3. chattahoochee, Apr 30, 2016

    chattahoochee thread starter macrumors 6502

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    Location:
    Palmetto Florida
    #3
    A continues roll of the screen that's displayed. The roll is ~ 1 screen per 5 sec.
    The iMac was recently upgrade to El Capitan. This was the fix recommended by Apple help.
     
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  4. Jessica Lares, Apr 30, 2016

    Jessica Lares macrumors G3

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #4
    It sounds like your display panel has gone bad. You're out of warranty at this point if you don't have AppleCare, so you're looking at having to spend money on the repair.

    You've done everything to rule out it being a software problem, so it's definitely the hardware.
     
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  5. chattahoochee, Apr 30, 2016

    chattahoochee thread starter macrumors 6502

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    Location:
    Palmetto Florida
    #5
    We have the extended warranty on this iMac, I would like to reinstall El Capitan see if that helps. You mentioned "Display Panel", can you make this clear to me ?
     
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  6. Jessica Lares, Apr 30, 2016

    Jessica Lares macrumors G3

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #6
    The "Display Panel" is the screen itself.

    Here's the instructions on how to get into OS X Recovery: https://support.apple.com/en-us/HT201314

    You'll want to make a backup of your stuff before you reinstall El Capitan.
     
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