iPhone 11 Pro Rough Stainless Steel Edges on IPhone 11 Pro

[Pedro McCloud]

Has anyone experienced any roughness on the side of their phones? It feels like the stainless steel band isn’t so smooth or the glass is slightly further recessed in some way?

It’s hard to describe but Im always catching it on my fingers when I move to the side of the phone on the back.

 

[yoomy]

Can confirm this. Will compare it to some at the apple store next week.

 

[Pedro McCloud]

I’m popping into Apple on Saturday to return accidental second Apple Watch order so I will also update when I know.

Glad (ish!!) that I’m not the only one thoigh!

 

[yoomy]

I think a lot of people don't really notice because they slap a case on right away. I never use cases so I feel those rough edges all the time.

 

[talkin73]

I’m popping into Apple on Saturday to return accidental second Apple Watch order so I will also update when I know.

Glad (ish!!) that I’m not the only one thoigh!

Weird. Never noticed because I do the case thing immediately as noted by other poster. The idea of sharp metal edges doesn’t seem consistent with fit and finish I generally experience from Apple, but obviously anything is possible. Would be good to hear what you find at the store and if it’s the norm on display phones for instance.

 

[Pedro McCloud]

Weird. Never noticed because I do the case thing immediately as noted by other poster. The idea of sharp metal edges doesn’t seem consistent with fit and finish I generally experience from Apple, but obviously anything is possible. Would be good to hear what you find at the store and if it’s the norm on display phones for instance.

Have you got them on your phone? Would be interesting to see how widespread this issue could be.

 

[mrklaw]

unlikely its the metal or glass - could be the gasket that fits between the two. on my X I had it sticking out too far on one side and it felt horrible. Got it replaced by Apple.

 

[DevinNj]

iphone 11 pro max sharp edges

hi there, i got the iphone 11 pro max the day it came out and the screen was scratched right out of the box. i exchanged it for a new one at the local apple store, but this one the metal band around the glass screen is razor sharp.. it even cut my finger. it doesn’t feel flush with the glass...

forums.macrumors.com

 

[Pedro McCloud]

iphone 11 pro max sharp edges

hi there, i got the iphone 11 pro max the day it came out and the screen was scratched right out of the box. i exchanged it for a new one at the local apple store, but this one the metal band around the glass screen is razor sharp.. it even cut my finger. it doesn’t feel flush with the glass...

forums.macrumors.com

Thanks very much!

 

[DevinNj]

Thanks very much!

Yeah, sorry you and others are having this issue, I'd definitely take it to apple to have a look. In a perfect world, a premium phone shouldn't have this.

 

[AppleB]

My Pro Max is smooth as a baby. No rough edges.

 

[yoomy]

So while I wasn't an an apple store I went to a few phone stores and checked out 3 different 11 pro max and compared them to mine. On all of them you could feel some edges either in the front or back but only slightly, none was as bad as mine. I also compared the screens with auto brightness off, true tone off and mine was the best screen. The others were even more yellow and not as bright. So I am kinda reluctant to change because of the rough edges ....

I also took a closer look in direct light and while both sides of the back have kinda rough edges, the left side has a very small (less than 1mm) gap between the metal and the glas. In there you can see some dust or maybe glue residue.

 

[yoomy]

Update: Sending the 11 Pro Max back to the carrier for replacement

 

[Zune55]

Has anyone experienced any roughness on the side of their phones? It feels like the stainless steel band isn’t so smooth or the glass is slightly further recessed in some way?

It’s hard to describe but Im always catching it on my fingers when I move to the side of the phone on the back.

On a plus side Apple gave you a free razor. Big savings for whole year. Lucky youuuu!

 

[Pedro McCloud]

Went to Apple today and it was exchanged on the spot.

Best of luck to you all!

 

[Jordan921]

My Pro Max didn’t have any sharp edges.

 

[UrbanGeek]

My Pro Max also doesn’t have any rough areas.