Rreturn your laptop without the 10% restocking fee!

[TJunkers]

I know people have asked about it in many forums, but this is a new post just to clarify things. I talked to an apple employee who said if you pruchased a laptop that is being upgraded you can return it within 2 weeks of purchase and they will refund you 100%. However, if the update comes out tomorrow and you cant purchase them for another couple weeks. you're out of luck!

and yes I know about the second r in my title... LEAVE ME ALONE!!! hahah

 

[iGary]

No.

Any opened, serialized products from the Apple Store come with a 10% restock fee if returned within 14 days, with a receipt.

 

[TJunkers]

No.

Any opened, serialized products from the Apple Store come with a 10% restock fee if returned within 14 days, with a receipt.

Well I was there and was told by several employees that they would... Unless they lied to me, in which case.. for shame apple... for shame...

 

[iGary]

Well I was there and was told by several employees that they would... Unless they lied to me, in which case.. for shame apple... for shame...

They lied.

http://www.apple.com/legal/sales_policies/retail_us.html

 

[grimreaper1377]

If you're so sure about it, why don't you try it? It clearly says on the website that you can't.

 

[macinprince]

Apple in the Trafford Centre in manchester, UK will defintiely 100% refund with no fee within 14 days. The reason i know this is i got my brother to buy one and tried to get him to be a mac convert and he hated it. Took it back on the 12th day and they refunded him 100% of his money instantly.

Matt

 

[CaptainChunk]

Your local Apple Store might be willing to bend the rules, but it's certainly not their policy to do that.

 

[iShater]

Your local Apple Store might be willing to bend the rules, but it's certainly not their policy to do that.

Yep, and they only do that for a good reason, and "a new one came out" might not be.

They do as I recall though, give you a discount if the price of the model you bought goes down. Not sure that will apply though if they overhaul the line.

 

[alphaod]

The store manager can waive it, but it is entirely up to him/her.

 

[tico24]

Apple in the Trafford Centre in manchester, UK will defintiely 100% refund with no fee within 14 days. The reason i know this is i got my brother to buy one and tried to get him to be a mac convert and he hated it. Took it back on the 12th day and they refunded him 100% of his money instantly.

Matt

In the UK, the law states that they have to do it without any fees.

 

[boyblitz]

But apple law states 10% restock fee. That trumps uk law. Oh eastleigh i just got home from the there.

 

[marvel2]

I believe only on rare occasions, Apple will make an exception of the restocking fee. Didn't they do this once with a spec bump on the MBP a year or two back?

 

[Munitalp]

I believe only on rare occasions, Apple will make an exception of the restocking fee. Didn't they do this once with a spec bump on the MBP a year or two back?

They didn't do it for me, I tried and failed.