Rreturn your laptop without the 10% restocking fee!

Discussion in 'MacBook Pro' started by TJunkers, Oct 13, 2008.

  1. TJunkers macrumors 6502a

    TJunkers

    Joined:
    Aug 24, 2007
    Location:
    New Jersey
    #1
    I know people have asked about it in many forums, but this is a new post just to clarify things. I talked to an apple employee who said if you pruchased a laptop that is being upgraded you can return it within 2 weeks of purchase and they will refund you 100%. However, if the update comes out tomorrow and you cant purchase them for another couple weeks. you're out of luck!

    and yes I know about the second r in my title... LEAVE ME ALONE!!! hahah
     
  2. iGary Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #2
    No.

    Any opened, serialized products from the Apple Store come with a 10% restock fee if returned within 14 days, with a receipt.
     
  3. TJunkers thread starter macrumors 6502a

    TJunkers

    Joined:
    Aug 24, 2007
    Location:
    New Jersey
    #3
    Well I was there and was told by several employees that they would... Unless they lied to me, in which case.. for shame apple... for shame...
     
  4. iGary Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #4
  5. grimreaper1377 macrumors regular

    Joined:
    Oct 20, 2007
    #5
    If you're so sure about it, why don't you try it? It clearly says on the website that you can't.
     
  6. macinprince macrumors newbie

    Joined:
    Oct 11, 2008
    #6
    Apple in the Trafford Centre in manchester, UK will defintiely 100% refund with no fee within 14 days. The reason i know this is i got my brother to buy one and tried to get him to be a mac convert and he hated it. Took it back on the 12th day and they refunded him 100% of his money instantly.

    Matt
     
  7. CaptainChunk macrumors 68020

    CaptainChunk

    Joined:
    Apr 16, 2008
    Location:
    Phoenix, AZ
    #7
    Your local Apple Store might be willing to bend the rules, but it's certainly not their policy to do that.
     
  8. iShater macrumors 604

    iShater

    Joined:
    Aug 13, 2002
    Location:
    Chicagoland
    #8
    Yep, and they only do that for a good reason, and "a new one came out" might not be.

    They do as I recall though, give you a discount if the price of the model you bought goes down. Not sure that will apply though if they overhaul the line.
     
  9. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #9
    The store manager can waive it, but it is entirely up to him/her.
     
  10. tico24 macrumors 6502

    tico24

    Joined:
    Jun 17, 2007
    Location:
    Eastleigh, UK
    #10
    In the UK, the law states that they have to do it without any fees.
     
  11. boyblitz macrumors newbie

    Joined:
    Oct 13, 2008
    #11
    But apple law states 10% restock fee. That trumps uk law. Oh eastleigh i just got home from the there.
     
  12. marvel2 macrumors 6502

    Joined:
    Jun 27, 2007
    #12
    I believe only on rare occasions, Apple will make an exception of the restocking fee. Didn't they do this once with a spec bump on the MBP a year or two back?
     
  13. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
    #13
    They didn't do it for me, I tried and failed.
     

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