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Mabus51

Suspended
Original poster
Aug 16, 2007
1,366
847
When you unpaired your watch did you choose to keep plan and restore the S4 with plan? Or did you delete the plan and create a new one on S4.

Going to Apple store in a couple hours to pick mine up and want to make things faster. Not sure exactly what to do about the LTE plans. There seems to be little information on it.
 
Keep the plan, but I keep getting "Incompatible Device" when trying to activate the cellular on Verizon. On the phone with them now.
 
That’s because you need to give them the new esim number...
That should happen through the app, but it's not. When they tried to manually enter the MEID it kept saying "device not found" so she put a ticket in to have it added and said that once that happened, it should activate fine. But she didn't know how long that would take.
 
Wouldn't you want to remove the cellular plan from the apple watch when unpairing?
[doublepost=1537541424][/doublepost]I would think you would remove the plan when you unpair, since it sounds like it just removes it from the watch and doesn't cancel your plan, and then pair the new watch and activate.
 
That's not what the instructions on Apple Support tell you to do. I'm not unpairing the Series 3 (keeping it). I just removed the plan from the S3 so that I could activate the S4 on the plan, but it's not going through.
 
so you need to remove the plan from the old watch according to that apple document.
 
Mine is out for delivery and will be going through this process. Keep us updated on getting the new watch activatedon Verizon.
 
Apparently there was a batch of watches who’s information wasn’t entered into Verizon’s system so they’re not able to be activated. I am at the Apple store exchanging my series for for a different one and will post back once I know if I’m able to be activated.
[doublepost=1537551270][/doublepost]
Apparently there was a batch of watches who’s information wasn’t entered into Verizon’s system so they’re not able to be activated. I am at the Apple store exchanging my series for for a different one and will post back once I know if I’m able to be activated.
Activation worked.
 
Apparently there was a batch of watches who’s information wasn’t entered into Verizon’s system so they’re not able to be activated. I am at the Apple store exchanging my series for for a different one and will post back once I know if I’m able to be activated.
[doublepost=1537551270][/doublepost]
Activation worked.

Did they switch the watch?
 
Did they switch the watch?
Yes. Only to rule out a hardware issue. But the Verizon rep at the Apple Store said they hadn't been able to activate any Watches on Verizon. I *just* left the store and I was the first one that successfully went through.
 
Yes, the same thing happened last year. They did not get added to the Verizon Whitelist for the direct shipments from China. The Verizon reps should be able to get it done by manually entering the information from the watch box.

Yes, the simple way it to just exchange via an Apple store. As part of your purchase process, they scan the box and the numbers are shared with Verizon in your case.

Dave
 
Backed up my old S3 with LTE. Chose to keep plan. While setting up the new watch there is a prompt to move the plan over to the new watch during setup. It activated and worked flawlessly.

I feel if you choose to delete the plan and create a new plan you may have to pay an activation fee as it will be a new line.
 
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I had to replace my Series 3 twice. You should be keeping the plan. When you delete/unpair the Apple Watch, it is no longer associated with the plan. When you pair/sync the new watch, it will ask if you want to use cellular, when you go through that step it will ask if you want to use the old watches phone number. You say yes, and it's done. Keep saying set up if it fails, because it might take a few attempts.
 
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I just migrated my watch and said “don’t keep” as per the instructions and it didn’t work properly... Grr!

(EE in the UK)
 
I just upgraded my S3 and chose the “don’t keep” and it worked fine. Verified with using the Verizon up app on my phone and it’s showing a Series 4 44mm Space Gray in my devices. Went very smooth. Interesting though in the Watch App on my phone it’s saying Series 3 44mm.
 

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