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Safari 15 keeps on losing internet connection

L

LeonPro

macrumors 6502a
Original poster
Jul 23, 2002
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Anyone else experiencing the same technical issue where Safari browser loses internet connection every now and then? The only resolution is to quit the browser. Upon relaunching, internet is back up and running.

I'm thinking it has something to do with the privacy measures like (1) Private Relay and (2) Hide IP address.

- All other apps using the internet have no issues including third-party browsers. So it's a Safari-only issue.

- This occurs in my MacOS Monterey devices including 2019 Mac Pro 7,1 and 2019 MacBook Pro 16.

- I'm not experiencing this with the same browser on mobile devices like my iPhone and iPad Pro.
 
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Same here since the initial Beta. I also believe it's related, at least in part, to the Private Relay. It's annoying but I expect Apple will work out the kinks.
 
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Okay, thanks for info. I thought it was a normal occurrence at this point and I guess related to the Beta Private Relay feature. Hoping for a fix soon.
 
I'm not sure if this is the same problem, but this has happened to me now for the 3rd time, and the return window on my 16" Max 24C/64GB/2TB MacBook is closing:

Internet will be working, BUT all of a sudden Safari stops being able to connect to the Internet, followed by Google and Edge. BUT, the page I was on when the problem started still works, as does all of the links and interlinks coming from that page (but if I quit the browser and try to come back to that same page -- doesn't work). At the same time, Apple Mail stops being able to show the contents of messages, but it retrieves them normally. Quitting and restarting the apps does nothing.

Note: Other computers on the same network are working perfectly.

The only thing that works is restarting the MacBook. Annoying. AND when I go to restart the browsers are generally locked up (as is Apple Mail sometimes) and I have have to force quit all of them first.

The icing on the cake is that the MacBook then takes about 3 full minutes before it restarts.

Any help/diagnosis/advice would be welcome!

Mitch
 
I'm experiencing the same issue with Safari. On another board, as was mentioned earlier in this thread, the thought is that it is related to Private Relay.

As a situational fix, I've created a shortcut that closes Safari and then reopens it. Seems to fix the problem-other than needing to run it 1-3 times a day.
 
Fwiw, I have the same issue and I don’t have private relay turned on. But I’ve had it for a while now. I don’t normally keep track of what version of safari I’m using but I had it on the last OS as well.
 
mreg376 said:
I'm not sure if this is the same problem, but this has happened to me now for the 3rd time, and the return window on my 16" Max 24C/64GB/2TB MacBook is closing:

Internet will be working, BUT all of a sudden Safari stops being able to connect to the Internet, followed by Google and Edge. BUT, the page I was on when the problem started still works, as does all of the links and interlinks coming from that page (but if I quit the browser and try to come back to that same page -- doesn't work). At the same time, Apple Mail stops being able to show the contents of messages, but it retrieves them normally. Quitting and restarting the apps does nothing.

Note: Other computers on the same network are working perfectly.

The only thing that works is restarting the MacBook. Annoying. AND when I go to restart the browsers are generally locked up (as is Apple Mail sometimes) and I have have to force quit all of them first.

The icing on the cake is that the MacBook then takes about 3 full minutes before it restarts.

Any help/diagnosis/advice would be welcome!

Mitch
Click to expand...
Hi Mitch, I'm having this exact problem with my Mac Studio. Did you ever get any resolution? Thanks
 
I've been having the same issue with Safari 15 losing it's internet connection 2-3 times per day. The only resolution I have found is to shut down and restart Safari. Really frustrating losing all information being worked on. It only impacts Safari. All other network connections such as Chrome, GotoMeeting, Zoom, Streaming etc. all work seamlessly. Can anyone please advise on how to fix this issue. I don't like using Chrome as much as Safari.
 
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