Safari 4 crashes after launching

Discussion in 'Mac Basics and Help' started by minimart, Jun 19, 2009.

  1. minimart macrumors newbie

    Joined:
    Jun 19, 2009
    #1
    Hi all,

    I'm afraid I'm new to Mac's and I've not had any luck finding what I'm after using the search function...

    My wife's macbook has recently completed a download and install of the latest Safari (4) and now every time we connect to the net it stays connected for about 10 seconds and then crashes.

    I receive a message window saying safari quit unexpectedly and offers me options to close, report or reopen safari.

    I'm useless at diagnosing problems, so I'd really appreciate your help :)

    Many thanks,

    Martin.
     
  2. John Doe 57 macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
    #2
    1. Download OnyX (a free maintenance utility).
    http://www.macupdate.com/info.php/id/11582

    2. Open OnyX and Click Cancel on these two Alert Panels:
    -Cancel the S.M.A.R.T. Box
    -Cancel the Startup Volume Box

    3. Enter your Password

    4. Click on the Cleaning Tab

    5. In each tab, execute the command. Check all the boxes in each tab. When its finished in that tab, it will ask you to reboot. Say NO. Go on to the next tab and repeat until all tabs are done. THEN REBOOT.
     

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