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Safari 7 Cookies

Jonesy135

Jonesy135

macrumors member
Original poster
Jun 3, 2012
93
8
Bedfordshire, UK
Sorry if this has been asked but i had a quick search and couldn't find anything

Since upgrading to Mavericks and using safari 7 i can't log into my online backing www.nationwide.co.uk if it makes a difference.

it diverts me to a page (on nationwides website) asking me to allow cookies

Now I've opened safari Prefs > security tab and checked the never radio button so that it doesn't block cookies.

but it still doesn't work.


am i being dense? anyone else experiencing this?

any ideas how i can add www.nationwide.co.uk as a "trusted site"??


Cheers
 
Same problem here. Other sites that require cookies are ok, it seems to be Nationwide that is a problem. Chrome is ok for Nationwide.
 
kuifje said:
Same problem here. Other sites that require cookies are ok, it seems to be Nationwide that is a problem. Chrome is ok for Nationwide.
Click to expand...

Yeah i have to switch over to chrome to get on to it too.

Its the only site I've had an issue with

bit annoying really!!
 
Jonesy135 said:
Yeah i have to switch over to chrome to get on to it too.

Its the only site I've had an issue with

bit annoying really!!
Click to expand...

I also have had exactly the same issue with trying to get on Nationwide with Safari 7.

I'd be interested to know the exact setup of the person who found they could log on.

I also think it's worth letting Nationwide know. As with many companies, their help is several generations behind reality - discussing IE 6 and 7, for example.

I'm going to contact Nationwide: if other people do too, it would probably help. All we need to do is get the message across to the development team, and get someone to run a test.
 
Nationwide said:

"I confirm we are currently experiencing a technical issue, which is being investigated and should be resolved as soon as possible."

So hopefully it should be sorted out soon.
 
MostlyIgnorant said:
The problem lies with Trusteer Rapport.

Trusteer have been informed by Nationwide.

https://discussions.apple.com/message/23563306#23563306

You can get around this in the meantime by disabling Trusteer Rapport if you so wish.
Click to expand...

Both my banks keep pestering me to install Trusteer Rapport. If I was running Windows I probably would install it. I see no need for it on OSX. If you Google it you'll see many people have problems with it.
 
Trusteer has fixed this now.

If it hasn't already updated for you automatically, do this:

Open System Preferences > Trusteer Endpoint Protection

Click on "Check for updates now".

Let the spinning thing finish spinning.

Fully close Safari (using Quit).

Restart your Mac (Trusteer needs the computer to be restarted in order to apply updates).

Everything should now work OK.

----------
Stewart21 said:
Both my banks keep pestering me to install Trusteer Rapport. ... If you Google it you'll see many people have problems with it.
Click to expand...

Whenever gazillions of people use something, a vociferous minority will always have problems.

You'll see the same kind of "evidence" if you Google, for example, iOS 7.

If your banks are pestering you to install it, I'd be inclined to do as they ask.
 
[/COLOR]

Whenever gazillions of people use something, a vociferous minority will always have problems.

You'll see the same kind of "evidence" if you Google, for example, iOS 7.

If your banks are pestering you to install it, I'd be inclined to do as they ask.[/QUOTE]

I may do in the future, Trusteer were acquired by IBM in August 2013 and I would expect a better product to come out of IBM sometime in the future.

However I do find it odd that financial institutions push Trusteer Rapport for personal computers but have very low security mobile apps for phones and tablets. My banks iPad app requires a simple 4 digit passcode as well as my customer number. There's no way I'm using it on a Wi-Fi connection, it's just too insecure. They have issued a security token recently but it's only used for transactions over £300. If they implement it for mobile banking and banking on your PC that would be much more secure and sensible than something like Trusteer Rapport.
 
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