Safari autofill getting old address from somewhere

rogertb

macrumors newbie
Original poster
Jul 17, 2006
27
2
Bexhill UK
afill.jpg
Hi chaps - really annoying, I have moved house, deleted old card and created a new contact card for "My Card" trashed caches and dbs everywhere I can think of but from somewhere Safari is still finding an old address ... even more odd sometimes it mixes and matches, when using autofill on this page it has entered my OLD address in line 1 and my new address in line 4 & 5 ... go figure !

I have searched the Mac ... deleted a couple of other old accounts (ones I've used for 'testing' and things) - I cannot find reference to "Twynham" (old address) anywhere on my Mac ... anyone any thoughts please ?
 
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rogertb

macrumors newbie
Original poster
Jul 17, 2006
27
2
Bexhill UK
Yes, that's what I see ... believe me I'm not an idiot - I have done, I think, everything correctly as I said in my original post "deleted old card and created a new contact card for "My Card""

Safari is finding an old address from somewhere ...........
 

MC6800

macrumors 6502
Jun 29, 2016
368
126
I believe he's asking what you see when you click on the contacts Edit button there (to check if it's using the card you expect).
 
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rogertb

macrumors newbie
Original poster
Jul 17, 2006
27
2
Bexhill UK
Thank you
af.jpg

[doublepost=1494832021][/doublepost]here's a perfect example of the blank form with the autofill drop-down and what Safari autofills, the grab in my previous reply shows "MY" card information
 

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Weaselboy

Moderator
Staff member
Jan 23, 2005
30,419
10,228
California
Hmm... sorry. I'm at a loss. o_O

Changing that card like you did should do it and you have it setup correctly.
 

MC6800

macrumors 6502
Jun 29, 2016
368
126
What happens if you select "Customize..." (as seen in your "before" image). When I do that it gives me a dialog with a pop-up choice for each of phone, email, and address. Maybe yours still has the old address chosen?
 

rogertb

macrumors newbie
Original poster
Jul 17, 2006
27
2
Bexhill UK
Good thinking MC ... but it just comes up with the correct NEW address ... I can always find a way round the problem (except for the day I didn't notice and a £20 value parcel was delivered to my old address) but I'd really like to know where Safari is looking !
 

MC6800

macrumors 6502
Jun 29, 2016
368
126
That's really crazy. I noticed that after autofill fills in fields you can click on a field and then select the autofill icon pulldown and it says where the contents came from, such as "home". You could see if your address fields are somehow different.
 

rogertb

macrumors newbie
Original poster
Jul 17, 2006
27
2
Bexhill UK
It is very strange ... I have searched (for "Twynham" - the old address) on my Mac using spotlight, I have searched 'contacts' as well, I have cleared Safari's caches etc etc ... I cannot think of anywhere else the old address might be !
 

JonD25

macrumors 6502
Feb 9, 2006
423
9
Did you ever figure this out? I noticed this happening myself recently. I just moved, changed my address in my contact form. But when I tell it to autofill my home address in Safari, it's filling in my old address still. Really annoying.
 

rogertb

macrumors newbie
Original poster
Jul 17, 2006
27
2
Bexhill UK
Did you ever figure this out? I noticed this happening myself recently. I just moved, changed my address in my contact form. But when I tell it to autofill my home address in Safari, it's filling in my old address still. Really annoying.
Hi Jon ... I eventually got through to Apple 'chat' support in the States and after several people tried, without success, I was passed onto a supervisor who showed me where there were some data 'caches' that I deleted - I'm really sorry I didn't spot where the folder was.
 

juliandfortune

macrumors newbie
Jul 22, 2019
1
0
In case anyone else is still having this issue, I was able to resolve it by:
1. Signing out of iCloud
2. Removing all files with "com.apple.safari" in `~/Library/Caches/`
3. Removing the folder `~/Library/Safari/`
4. Restarting my computer
5. Signing back into iCloud
6. Restarting my computer again

Hope this is helpful.
 

Kalmt

macrumors newbie
Oct 1, 2019
1
0
Just did this exactly as written. I believe it may have worked in your case, however in mine it rendered autofill to not work at all and I lost 7 years of browsing history.

Forums have sooo much mis-information out there folks. My suggestion is to just call apple's tech support with any issues. They actually have pretty decent help these days.

In case anyone else is still having this issue, I was able to resolve it by:
1. Signing out of iCloud
2. Removing all files with "com.apple.safari" in `~/Library/Caches/`
3. Removing the folder `~/Library/Safari/`
4. Restarting my computer
5. Signing back into iCloud
6. Restarting my computer again

Hope this is helpful.
 

louvest

macrumors newbie
Sep 10, 2009
2
0
I was having the same problem. I edited my contact card and removed my old card but Safari kept using my old address. I even went into the Contacts app to be sure my old address was not in there. Turns out you have to close out of Safari and reopen after editing the card. This seems like good programming would not require you to do that but there it is. At least that worked in my case.
 
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