Safari autofill getting old address from somewhere

Discussion in 'macOS Sierra (10.12)' started by rogertb, May 14, 2017.

  1. rogertb macrumors newbie

    Joined:
    Jul 17, 2006
    Location:
    Bexhill UK
    #1
    afill.jpg Hi chaps - really annoying, I have moved house, deleted old card and created a new contact card for "My Card" trashed caches and dbs everywhere I can think of but from somewhere Safari is still finding an old address ... even more odd sometimes it mixes and matches, when using autofill on this page it has entered my OLD address in line 1 and my new address in line 4 & 5 ... go figure !

    I have searched the Mac ... deleted a couple of other old accounts (ones I've used for 'testing' and things) - I cannot find reference to "Twynham" (old address) anywhere on my Mac ... anyone any thoughts please ?
     
  2. Gav2k macrumors G3

    Gav2k

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    Jul 24, 2009
  3. rogertb thread starter macrumors newbie

    Joined:
    Jul 17, 2006
    Location:
    Bexhill UK
    #3
    Thanks Gav ... yes I have but the ipad and iphone have the correct address ...
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

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    Jan 23, 2005
    Location:
    California
    #4
    What do you see when you click here in Safari prefs?

    Screen_Shot_2017-05-14_at_8_54_23_AM.png
     
  5. rogertb thread starter macrumors newbie

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    Jul 17, 2006
    Location:
    Bexhill UK
    #5
    Yes, that's what I see ... believe me I'm not an idiot - I have done, I think, everything correctly as I said in my original post "deleted old card and created a new contact card for "My Card""

    Safari is finding an old address from somewhere ...........
     
  6. MC6800 macrumors 6502

    Joined:
    Jun 29, 2016
    #6
    I believe he's asking what you see when you click on the contacts Edit button there (to check if it's using the card you expect).
     
  7. rogertb thread starter macrumors newbie

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    Jul 17, 2006
    Location:
    Bexhill UK
    #7
    Thank you af.jpg
    --- Post Merged, May 15, 2017 ---
    here's a perfect example of the blank form with the autofill drop-down and what Safari autofills, the grab in my previous reply shows "MY" card information
     

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  8. Weaselboy Moderator

    Weaselboy

    Staff Member

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    Jan 23, 2005
    Location:
    California
    #8
    Hmm... sorry. I'm at a loss. o_O

    Changing that card like you did should do it and you have it setup correctly.
     
  9. rogertb thread starter macrumors newbie

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    Jul 17, 2006
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    Bexhill UK
    #9
    Yes - I'm at a loss, hence my question ....
     
  10. MC6800 macrumors 6502

    Joined:
    Jun 29, 2016
    #10
    What happens if you select "Customize..." (as seen in your "before" image). When I do that it gives me a dialog with a pop-up choice for each of phone, email, and address. Maybe yours still has the old address chosen?
     
  11. rogertb thread starter macrumors newbie

    Joined:
    Jul 17, 2006
    Location:
    Bexhill UK
    #11
    Good thinking MC ... but it just comes up with the correct NEW address ... I can always find a way round the problem (except for the day I didn't notice and a £20 value parcel was delivered to my old address) but I'd really like to know where Safari is looking !
     
  12. MC6800 macrumors 6502

    Joined:
    Jun 29, 2016
    #12
    That's really crazy. I noticed that after autofill fills in fields you can click on a field and then select the autofill icon pulldown and it says where the contents came from, such as "home". You could see if your address fields are somehow different.
     
  13. rogertb thread starter macrumors newbie

    Joined:
    Jul 17, 2006
    Location:
    Bexhill UK
    #13
    It is very strange ... I have searched (for "Twynham" - the old address) on my Mac using spotlight, I have searched 'contacts' as well, I have cleared Safari's caches etc etc ... I cannot think of anywhere else the old address might be !
     
  14. JonD25 macrumors 6502

    Joined:
    Feb 9, 2006
    #14
    Did you ever figure this out? I noticed this happening myself recently. I just moved, changed my address in my contact form. But when I tell it to autofill my home address in Safari, it's filling in my old address still. Really annoying.
     
  15. rogertb thread starter macrumors newbie

    Joined:
    Jul 17, 2006
    Location:
    Bexhill UK
    #15
    Hi Jon ... I eventually got through to Apple 'chat' support in the States and after several people tried, without success, I was passed onto a supervisor who showed me where there were some data 'caches' that I deleted - I'm really sorry I didn't spot where the folder was.
     

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