Hey all, hoping someone can help me out here as I'm stumped...I support Macs in a school environment and we use IP printing setup in WGM. I have 10 schools and only 1 with this issue of Safari crashing as soon as a user selects Print. It seems to be totally random as some are able to print fine - others it will crash. Below I have the crash report - any assistance would be great. Thanks!
Process: Safari [535]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (5533.21.1)
Build Info: WebBrowser-75332101~2
Code Type: PPC (Native)
Parent Process: launchd [371]
Date/Time: 2011-05-13 09:59:41.845 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 4A70B8DF-CEC2-44BF-81E7-794B0C3E85D4
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ...ple.print.PrintingCocoaPDEs 0x06f142ac 0x6f10000 + 17068
1 ...ple.print.PrintingCocoaPDEs 0x06f14278 0x6f10000 + 17016
2 ...int.framework.Print.Private 0x065aebc0 0x65ad000 + 7104
3 ...int.framework.Print.Private 0x065c67e0 AskUserForFile + 51316
4 com.apple.AppKit 0x91b73354 -[NSApplication sendAction:to:from:] + 104
5 com.apple.Safari 0x0004e350 0x1000 + 316240
6 com.apple.AppKit 0x91b73288 -[NSControl sendAction:to:] + 92
7 com.apple.AppKit 0x91c34400 -[NSButtonCell performClick:] + 640
8 com.apple.AppKit 0x91c0d8a0 -[NSButton performKeyEquivalent:] + 332
9 com.apple.AppKit 0x91c0d734 -[NSControl _performKeyEquivalent:conditionally:] + 140
10 com.apple.AppKit 0x91c0d5f8 -[NSView performKeyEquivalent:] + 352
11 com.apple.AppKit 0x91c0d5f8 -[NSView performKeyEquivalent:] + 352
12 com.apple.AppKit 0x91c0d374 -[NSWindow performKeyEquivalent:] + 248
13 com.apple.AppKit 0x91d4f47c -[NSWindow keyDown:] + 92
14 com.apple.AppKit 0x91b70e3c -[NSWindow sendEvent:] + 7428
15 ...int.framework.Print.Private 0x065ca82c CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 280
16 com.apple.AppKit 0x91b4367c -[NSApplication sendEvent:] + 3256
17 com.apple.Safari 0x0003bc88 0x1000 + 240776
18 com.apple.AppKit 0x91ab08d4 -[NSApplication run] + 800
19 com.apple.AppKit 0x91a81298 NSApplicationMain + 440
20 com.apple.Safari 0x0000c068 0x1000 + 45160
Thread 1:
0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x94ad7a6c WTF::TCMalloc_PageHeap::scavengerThread() + 156
3 com.apple.JavaScriptCore 0x94ad7d8c WTF::TCMalloc_PageHeap::runScavengerThread(void*) + 12
4 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 2:
0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
2 com.apple.WebCore 0x01264540 WebCore::IconDatabase::syncThreadMainLoop() + 304
3 com.apple.WebCore 0x01260654 WebCore::IconDatabase::iconDatabaseSyncThread() + 436
4 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 3:
0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
2 com.apple.CoreFoundation 0x908bf394 CFRunLoopRunSpecific + 1812
3 com.apple.CFNetwork 0x956cc3b0 CFURLCacheWorkerThread(void*) + 288
4 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 4:
0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
2 com.apple.Safari 0x00033318 0x1000 + 205592
Thread 5:
0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
2 com.apple.CoreFoundation 0x908bf394 CFRunLoopRunSpecific + 1812
3 com.apple.Foundation 0x91749d50 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 280
4 com.apple.Foundation 0x916f2d84 __NSThread__main__ + 1004
5 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 6:
0 libSystem.B.dylib 0x92776d74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x908ca808 __CFSocketManager + 764
Thread 7:
0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x949bb320 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 80
3 com.apple.Safari 0x001d5e04 0x1000 + 1920516
4 com.apple.Safari 0x0004b044 0x1000 + 303172
5 com.apple.Safari 0x0004af54 0x1000 + 302932
6 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 8:
0 libSystem.B.dylib 0x92719be8 __semwait_signal + 8
1 libSystem.B.dylib 0x927199fc nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9271992c usleep$UNIX2003 + 68
3 com.apple.AppKit 0x91b12e64 -[NSUIHeartBeat _heartBeatThread:] + 1840
4 com.apple.Foundation 0x916f2d84 __NSThread__main__ + 1004
5 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x06f142ac srr1: 0x0200f030 dar: 0x00000000 dsisr: 0x40000000
r0: 0x06f1429c r1: 0xbfffdaf0 r2: 0x00000000 r3: 0x09a4d7b0
r4: 0xbfffdb2c r5: 0x09a28f44 r6: 0x6edc6e00 r7: 0x0100078c
r8: 0x6edc6e00 r9: 0x00000009 r10: 0x00000003 r11: 0x06f382c0
r12: 0x96709124 r13: 0x00000000 r14: 0x00000000 r15: 0xa01208a0
r16: 0xa03005b4 r17: 0xa03005b4 r18: 0xa03005b4 r19: 0xa02f05b4
r20: 0xa03005b4 r21: 0xa02f05b4 r22: 0x00200100 r23: 0x065e6594
r24: 0x6f6b2020 r25: 0x00000000 r26: 0x09a9e1c0 r27: 0x09a4d7b0
r28: 0x09a5fac0 r29: 0x00000000 r30: 0x09a53400 r31: 0x06f13f08
cr: 0x24002424 xer: 0x00000004 lr: 0x06f1429c ctr: 0x96709124
vrsave: 0x00000000
Binary Images:
0x1000 - 0x66dffb com.apple.Safari 5.0.5 (5533.21.1) <f6fe9b7cf7a8a186df36f145933159cb> /Applications/Safari.app/Contents/MacOS/Safari
0x6da000 - 0x7d4fff com.apple.PubSub 1.0.5 (65.21) <bc291ed7772e0e0312c15a162d5fe801> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x856000 - 0x859fff com.apple.CrashReporterSupport 10.5.7 (161) <12938c62930c0c2a22cb68bfc618351e> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x85f000 - 0x86affb libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x871000 - 0x89cffe com.apple.framework.Apple80211 5.2.8 (528.1) <2fb1873c00513914682118195c6717c6> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x8ad000 - 0x8bdffc SyndicationUI ??? (???) <06e9e778418b4fadbbcd1d66fc2fff72> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/SyndicationUI
0x8cb000 - 0x9dfff5 com.apple.WebKit 5533.21 (5533.21.1) <cd3d0a76f5ca71e9d31414db83184c22> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0xa8f000 - 0xacdff7 libtidy.A.dylib ??? (???) <b7079239dfc471520a40a14f6913aa7b> /usr/lib/libtidy.A.dylib
0x125e000 - 0x1ec8ff7 com.apple.WebCore 5533.21 (5533.21.1) <8e7da0aeb07a747a2b6acf4dabd678df> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x2600000 - 0x264efff com.apple.framework.familycontrols 1.0.4 (1.0.4) <a3dfe9950439159293ee5815315d279b> /System/Library/PrivateFrameworks/FamilyControls.framework/FamilyControls
0x39c6000 - 0x3cdbfff com.apple.RawCamera.bundle 3.0.1 (523) <c19632b9cdcf57e216649b6895881818> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x3db7000 - 0x3dbdfff libCGXCoreImage.A.dylib ??? (???) <f4166febf13e9b7c3342206cd8fa0853> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x65ad000 - 0x65e1fff com.apple.print.framework.Print.Private 5.5.7 (237.16) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x6f10000 - 0x6f37fff com.apple.print.PrintingCocoaPDEs 5.5.7 (237.16) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x77dd000 - 0x77defff com.apple.JavaPluginCocoa 12.6.0 (12.6.0) <30667c4d8a4354e38991a3ab0861f004> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
0x990b000 - 0x9913fff com.apple.JavaVM 12.6.0 (12.6.0) <6f68cdb3fe5a607246a20769b2ee3cd8> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x8fe00000 - 0x8fe30c23 dyld 97.1 (???) <89a0055b0e7ea2db881b73c6e63bc774> /usr/lib/dyld
0x90003000 - 0x90305ffb com.apple.CoreServices.CarbonCore 786.11 (786.14) <4da8e0984e333f8cea32a24ba4364e8c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90326000 - 0x90375fff com.apple.Metadata 10.5.8 (398.26) <1a261534027b9d1518327d1fabe1182b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
Process: Safari [535]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (5533.21.1)
Build Info: WebBrowser-75332101~2
Code Type: PPC (Native)
Parent Process: launchd [371]
Date/Time: 2011-05-13 09:59:41.845 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 4A70B8DF-CEC2-44BF-81E7-794B0C3E85D4
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ...ple.print.PrintingCocoaPDEs 0x06f142ac 0x6f10000 + 17068
1 ...ple.print.PrintingCocoaPDEs 0x06f14278 0x6f10000 + 17016
2 ...int.framework.Print.Private 0x065aebc0 0x65ad000 + 7104
3 ...int.framework.Print.Private 0x065c67e0 AskUserForFile + 51316
4 com.apple.AppKit 0x91b73354 -[NSApplication sendAction:to:from:] + 104
5 com.apple.Safari 0x0004e350 0x1000 + 316240
6 com.apple.AppKit 0x91b73288 -[NSControl sendAction:to:] + 92
7 com.apple.AppKit 0x91c34400 -[NSButtonCell performClick:] + 640
8 com.apple.AppKit 0x91c0d8a0 -[NSButton performKeyEquivalent:] + 332
9 com.apple.AppKit 0x91c0d734 -[NSControl _performKeyEquivalent:conditionally:] + 140
10 com.apple.AppKit 0x91c0d5f8 -[NSView performKeyEquivalent:] + 352
11 com.apple.AppKit 0x91c0d5f8 -[NSView performKeyEquivalent:] + 352
12 com.apple.AppKit 0x91c0d374 -[NSWindow performKeyEquivalent:] + 248
13 com.apple.AppKit 0x91d4f47c -[NSWindow keyDown:] + 92
14 com.apple.AppKit 0x91b70e3c -[NSWindow sendEvent:] + 7428
15 ...int.framework.Print.Private 0x065ca82c CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 280
16 com.apple.AppKit 0x91b4367c -[NSApplication sendEvent:] + 3256
17 com.apple.Safari 0x0003bc88 0x1000 + 240776
18 com.apple.AppKit 0x91ab08d4 -[NSApplication run] + 800
19 com.apple.AppKit 0x91a81298 NSApplicationMain + 440
20 com.apple.Safari 0x0000c068 0x1000 + 45160
Thread 1:
0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x94ad7a6c WTF::TCMalloc_PageHeap::scavengerThread() + 156
3 com.apple.JavaScriptCore 0x94ad7d8c WTF::TCMalloc_PageHeap::runScavengerThread(void*) + 12
4 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 2:
0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
2 com.apple.WebCore 0x01264540 WebCore::IconDatabase::syncThreadMainLoop() + 304
3 com.apple.WebCore 0x01260654 WebCore::IconDatabase::iconDatabaseSyncThread() + 436
4 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 3:
0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
2 com.apple.CoreFoundation 0x908bf394 CFRunLoopRunSpecific + 1812
3 com.apple.CFNetwork 0x956cc3b0 CFURLCacheWorkerThread(void*) + 288
4 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 4:
0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
2 com.apple.Safari 0x00033318 0x1000 + 205592
Thread 5:
0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
2 com.apple.CoreFoundation 0x908bf394 CFRunLoopRunSpecific + 1812
3 com.apple.Foundation 0x91749d50 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 280
4 com.apple.Foundation 0x916f2d84 __NSThread__main__ + 1004
5 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 6:
0 libSystem.B.dylib 0x92776d74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x908ca808 __CFSocketManager + 764
Thread 7:
0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
2 com.apple.JavaScriptCore 0x949bb320 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 80
3 com.apple.Safari 0x001d5e04 0x1000 + 1920516
4 com.apple.Safari 0x0004b044 0x1000 + 303172
5 com.apple.Safari 0x0004af54 0x1000 + 302932
6 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 8:
0 libSystem.B.dylib 0x92719be8 __semwait_signal + 8
1 libSystem.B.dylib 0x927199fc nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9271992c usleep$UNIX2003 + 68
3 com.apple.AppKit 0x91b12e64 -[NSUIHeartBeat _heartBeatThread:] + 1840
4 com.apple.Foundation 0x916f2d84 __NSThread__main__ + 1004
5 libSystem.B.dylib 0x927550d0 _pthread_start + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x06f142ac srr1: 0x0200f030 dar: 0x00000000 dsisr: 0x40000000
r0: 0x06f1429c r1: 0xbfffdaf0 r2: 0x00000000 r3: 0x09a4d7b0
r4: 0xbfffdb2c r5: 0x09a28f44 r6: 0x6edc6e00 r7: 0x0100078c
r8: 0x6edc6e00 r9: 0x00000009 r10: 0x00000003 r11: 0x06f382c0
r12: 0x96709124 r13: 0x00000000 r14: 0x00000000 r15: 0xa01208a0
r16: 0xa03005b4 r17: 0xa03005b4 r18: 0xa03005b4 r19: 0xa02f05b4
r20: 0xa03005b4 r21: 0xa02f05b4 r22: 0x00200100 r23: 0x065e6594
r24: 0x6f6b2020 r25: 0x00000000 r26: 0x09a9e1c0 r27: 0x09a4d7b0
r28: 0x09a5fac0 r29: 0x00000000 r30: 0x09a53400 r31: 0x06f13f08
cr: 0x24002424 xer: 0x00000004 lr: 0x06f1429c ctr: 0x96709124
vrsave: 0x00000000
Binary Images:
0x1000 - 0x66dffb com.apple.Safari 5.0.5 (5533.21.1) <f6fe9b7cf7a8a186df36f145933159cb> /Applications/Safari.app/Contents/MacOS/Safari
0x6da000 - 0x7d4fff com.apple.PubSub 1.0.5 (65.21) <bc291ed7772e0e0312c15a162d5fe801> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x856000 - 0x859fff com.apple.CrashReporterSupport 10.5.7 (161) <12938c62930c0c2a22cb68bfc618351e> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x85f000 - 0x86affb libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x871000 - 0x89cffe com.apple.framework.Apple80211 5.2.8 (528.1) <2fb1873c00513914682118195c6717c6> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x8ad000 - 0x8bdffc SyndicationUI ??? (???) <06e9e778418b4fadbbcd1d66fc2fff72> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/SyndicationUI
0x8cb000 - 0x9dfff5 com.apple.WebKit 5533.21 (5533.21.1) <cd3d0a76f5ca71e9d31414db83184c22> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0xa8f000 - 0xacdff7 libtidy.A.dylib ??? (???) <b7079239dfc471520a40a14f6913aa7b> /usr/lib/libtidy.A.dylib
0x125e000 - 0x1ec8ff7 com.apple.WebCore 5533.21 (5533.21.1) <8e7da0aeb07a747a2b6acf4dabd678df> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x2600000 - 0x264efff com.apple.framework.familycontrols 1.0.4 (1.0.4) <a3dfe9950439159293ee5815315d279b> /System/Library/PrivateFrameworks/FamilyControls.framework/FamilyControls
0x39c6000 - 0x3cdbfff com.apple.RawCamera.bundle 3.0.1 (523) <c19632b9cdcf57e216649b6895881818> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x3db7000 - 0x3dbdfff libCGXCoreImage.A.dylib ??? (???) <f4166febf13e9b7c3342206cd8fa0853> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x65ad000 - 0x65e1fff com.apple.print.framework.Print.Private 5.5.7 (237.16) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x6f10000 - 0x6f37fff com.apple.print.PrintingCocoaPDEs 5.5.7 (237.16) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x77dd000 - 0x77defff com.apple.JavaPluginCocoa 12.6.0 (12.6.0) <30667c4d8a4354e38991a3ab0861f004> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
0x990b000 - 0x9913fff com.apple.JavaVM 12.6.0 (12.6.0) <6f68cdb3fe5a607246a20769b2ee3cd8> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x8fe00000 - 0x8fe30c23 dyld 97.1 (???) <89a0055b0e7ea2db881b73c6e63bc774> /usr/lib/dyld
0x90003000 - 0x90305ffb com.apple.CoreServices.CarbonCore 786.11 (786.14) <4da8e0984e333f8cea32a24ba4364e8c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90326000 - 0x90375fff com.apple.Metadata 10.5.8 (398.26) <1a261534027b9d1518327d1fabe1182b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata