Safari Crashes on Print

Discussion in 'Mac Apps and Mac App Store' started by chezmark14, May 16, 2011.

  1. chezmark14 macrumors newbie

    Joined:
    Feb 16, 2011
    #1
    Hey all, hoping someone can help me out here as I'm stumped...I support Macs in a school environment and we use IP printing setup in WGM. I have 10 schools and only 1 with this issue of Safari crashing as soon as a user selects Print. It seems to be totally random as some are able to print fine - others it will crash. Below I have the crash report - any assistance would be great. Thanks!

    Process: Safari [535]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 5.0.5 (5533.21.1)
    Build Info: WebBrowser-75332101~2
    Code Type: PPC (Native)
    Parent Process: launchd [371]

    Date/Time: 2011-05-13 09:59:41.845 -0400
    OS Version: Mac OS X 10.5.8 (9L31a)
    Report Version: 6
    Anonymous UUID: 4A70B8DF-CEC2-44BF-81E7-794B0C3E85D4

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread: 0

    Thread 0 Crashed:
    0 ...ple.print.PrintingCocoaPDEs 0x06f142ac 0x6f10000 + 17068
    1 ...ple.print.PrintingCocoaPDEs 0x06f14278 0x6f10000 + 17016
    2 ...int.framework.Print.Private 0x065aebc0 0x65ad000 + 7104
    3 ...int.framework.Print.Private 0x065c67e0 AskUserForFile + 51316
    4 com.apple.AppKit 0x91b73354 -[NSApplication sendAction:to:from:] + 104
    5 com.apple.Safari 0x0004e350 0x1000 + 316240
    6 com.apple.AppKit 0x91b73288 -[NSControl sendAction:to:] + 92
    7 com.apple.AppKit 0x91c34400 -[NSButtonCell performClick:] + 640
    8 com.apple.AppKit 0x91c0d8a0 -[NSButton performKeyEquivalent:] + 332
    9 com.apple.AppKit 0x91c0d734 -[NSControl _performKeyEquivalent:conditionally:] + 140
    10 com.apple.AppKit 0x91c0d5f8 -[NSView performKeyEquivalent:] + 352
    11 com.apple.AppKit 0x91c0d5f8 -[NSView performKeyEquivalent:] + 352
    12 com.apple.AppKit 0x91c0d374 -[NSWindow performKeyEquivalent:] + 248
    13 com.apple.AppKit 0x91d4f47c -[NSWindow keyDown:] + 92
    14 com.apple.AppKit 0x91b70e3c -[NSWindow sendEvent:] + 7428
    15 ...int.framework.Print.Private 0x065ca82c CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 280
    16 com.apple.AppKit 0x91b4367c -[NSApplication sendEvent:] + 3256
    17 com.apple.Safari 0x0003bc88 0x1000 + 240776
    18 com.apple.AppKit 0x91ab08d4 -[NSApplication run] + 800
    19 com.apple.AppKit 0x91a81298 NSApplicationMain + 440
    20 com.apple.Safari 0x0000c068 0x1000 + 45160

    Thread 1:
    0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
    1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
    2 com.apple.JavaScriptCore 0x94ad7a6c WTF::TCMalloc_PageHeap::scavengerThread() + 156
    3 com.apple.JavaScriptCore 0x94ad7d8c WTF::TCMalloc_PageHeap::runScavengerThread(void*) + 12
    4 libSystem.B.dylib 0x927550d0 _pthread_start + 316

    Thread 2:
    0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
    1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
    2 com.apple.WebCore 0x01264540 WebCore::IconDatabase::syncThreadMainLoop() + 304
    3 com.apple.WebCore 0x01260654 WebCore::IconDatabase::iconDatabaseSyncThread() + 436
    4 libSystem.B.dylib 0x927550d0 _pthread_start + 316

    Thread 3:
    0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
    1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
    2 com.apple.CoreFoundation 0x908bf394 CFRunLoopRunSpecific + 1812
    3 com.apple.CFNetwork 0x956cc3b0 CFURLCacheWorkerThread(void*) + 288
    4 libSystem.B.dylib 0x927550d0 _pthread_start + 316

    Thread 4:
    0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
    1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
    2 com.apple.Safari 0x00033318 0x1000 + 205592

    Thread 5:
    0 libSystem.B.dylib 0x927131d8 mach_msg_trap + 8
    1 libSystem.B.dylib 0x9271a0fc mach_msg + 56
    2 com.apple.CoreFoundation 0x908bf394 CFRunLoopRunSpecific + 1812
    3 com.apple.Foundation 0x91749d50 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 280
    4 com.apple.Foundation 0x916f2d84 __NSThread__main__ + 1004
    5 libSystem.B.dylib 0x927550d0 _pthread_start + 316

    Thread 6:
    0 libSystem.B.dylib 0x92776d74 select$DARWIN_EXTSN + 12
    1 com.apple.CoreFoundation 0x908ca808 __CFSocketManager + 764

    Thread 7:
    0 libSystem.B.dylib 0x92719bec __semwait_signal + 12
    1 libSystem.B.dylib 0x92756478 _pthread_cond_wait + 1580
    2 com.apple.JavaScriptCore 0x949bb320 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 80
    3 com.apple.Safari 0x001d5e04 0x1000 + 1920516
    4 com.apple.Safari 0x0004b044 0x1000 + 303172
    5 com.apple.Safari 0x0004af54 0x1000 + 302932
    6 libSystem.B.dylib 0x927550d0 _pthread_start + 316

    Thread 8:
    0 libSystem.B.dylib 0x92719be8 __semwait_signal + 8
    1 libSystem.B.dylib 0x927199fc nanosleep$UNIX2003 + 188
    2 libSystem.B.dylib 0x9271992c usleep$UNIX2003 + 68
    3 com.apple.AppKit 0x91b12e64 -[NSUIHeartBeat _heartBeatThread:] + 1840
    4 com.apple.Foundation 0x916f2d84 __NSThread__main__ + 1004
    5 libSystem.B.dylib 0x927550d0 _pthread_start + 316

    Thread 0 crashed with PPC Thread State 32:
    srr0: 0x06f142ac srr1: 0x0200f030 dar: 0x00000000 dsisr: 0x40000000
    r0: 0x06f1429c r1: 0xbfffdaf0 r2: 0x00000000 r3: 0x09a4d7b0
    r4: 0xbfffdb2c r5: 0x09a28f44 r6: 0x6edc6e00 r7: 0x0100078c
    r8: 0x6edc6e00 r9: 0x00000009 r10: 0x00000003 r11: 0x06f382c0
    r12: 0x96709124 r13: 0x00000000 r14: 0x00000000 r15: 0xa01208a0
    r16: 0xa03005b4 r17: 0xa03005b4 r18: 0xa03005b4 r19: 0xa02f05b4
    r20: 0xa03005b4 r21: 0xa02f05b4 r22: 0x00200100 r23: 0x065e6594
    r24: 0x6f6b2020 r25: 0x00000000 r26: 0x09a9e1c0 r27: 0x09a4d7b0
    r28: 0x09a5fac0 r29: 0x00000000 r30: 0x09a53400 r31: 0x06f13f08
    cr: 0x24002424 xer: 0x00000004 lr: 0x06f1429c ctr: 0x96709124
    vrsave: 0x00000000

    Binary Images:
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    0x6da000 - 0x7d4fff com.apple.PubSub 1.0.5 (65.21) <bc291ed7772e0e0312c15a162d5fe801> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x856000 - 0x859fff com.apple.CrashReporterSupport 10.5.7 (161) <12938c62930c0c2a22cb68bfc618351e> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
    0x85f000 - 0x86affb libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
    0x871000 - 0x89cffe com.apple.framework.Apple80211 5.2.8 (528.1) <2fb1873c00513914682118195c6717c6> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x8ad000 - 0x8bdffc SyndicationUI ??? (???) <06e9e778418b4fadbbcd1d66fc2fff72> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/SyndicationUI
    0x8cb000 - 0x9dfff5 com.apple.WebKit 5533.21 (5533.21.1) <cd3d0a76f5ca71e9d31414db83184c22> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0xa8f000 - 0xacdff7 libtidy.A.dylib ??? (???) <b7079239dfc471520a40a14f6913aa7b> /usr/lib/libtidy.A.dylib
    0x125e000 - 0x1ec8ff7 com.apple.WebCore 5533.21 (5533.21.1) <8e7da0aeb07a747a2b6acf4dabd678df> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
    0x2600000 - 0x264efff com.apple.framework.familycontrols 1.0.4 (1.0.4) <a3dfe9950439159293ee5815315d279b> /System/Library/PrivateFrameworks/FamilyControls.framework/FamilyControls
    0x39c6000 - 0x3cdbfff com.apple.RawCamera.bundle 3.0.1 (523) <c19632b9cdcf57e216649b6895881818> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x3db7000 - 0x3dbdfff libCGXCoreImage.A.dylib ??? (???) <f4166febf13e9b7c3342206cd8fa0853> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x65ad000 - 0x65e1fff com.apple.print.framework.Print.Private 5.5.7 (237.16) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
    0x6f10000 - 0x6f37fff com.apple.print.PrintingCocoaPDEs 5.5.7 (237.16) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
    0x77dd000 - 0x77defff com.apple.JavaPluginCocoa 12.6.0 (12.6.0) <30667c4d8a4354e38991a3ab0861f004> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
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    0x8fe00000 - 0x8fe30c23 dyld 97.1 (???) <89a0055b0e7ea2db881b73c6e63bc774> /usr/lib/dyld
    0x90003000 - 0x90305ffb com.apple.CoreServices.CarbonCore 786.11 (786.14) <4da8e0984e333f8cea32a24ba4364e8c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x90326000 - 0x90375fff com.apple.Metadata 10.5.8 (398.26) <1a261534027b9d1518327d1fabe1182b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
     
  2. chezmark14 thread starter macrumors newbie

    Joined:
    Feb 16, 2011
    #2
    Cant fit it all in one lol


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    0x903f3000 - 0x90507ffa com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x90508000 - 0x9054eff9 com.apple.securityinterface 3.0.4 (37213) <d36d3af3d7c501ec78476dee04df3051> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    0x9054f000 - 0x90577fff libxslt.1.dylib ??? (???) <bb985380f353bbc7ce694d56884ea156> /usr/lib/libxslt.1.dylib
    0x90578000 - 0x9057affd libRadiance.dylib ??? (???) <304e574d5de8d26630c4c516cc6e47fb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x9057b000 - 0x90665fff libxml2.2.dylib ??? (???) <c16d0fbbf8fd6b30695cd3c930355066> /usr/lib/libxml2.2.dylib
    0x90666000 - 0x906fdfff com.apple.LaunchServices 292 (292) <06cb373fd960fbc2b4a0201f55c7dd6d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x906fe000 - 0x9070dfff com.apple.DSObjCWrappers.Framework 1.3 (1.3) <305892aafaceb4e31915f0d759ef7e6d> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
    0x9070e000 - 0x9070effc com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <91aadd6dccda219dd50a6ce06aad5b54> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
    0x9070f000 - 0x9072efff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x9072f000 - 0x9077efff com.apple.CoreMediaIOServices 130.0 (935) <b06537905646103bf7ebb899b569d355> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOServices
    0x9077f000 - 0x9084ffff com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x90850000 - 0x90855fff com.apple.OpenDirectory 10.5 (10.5) <6dca8a620bb66310737d421624ebbfcd> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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    0x91656000 - 0x91657fff libffi.dylib ??? (???) <11b77dbce4aa0f0b66d40014230abd1d> /usr/lib/libffi.dylib
    0x91658000 - 0x91699ffb libTIFF.dylib ??? (???) <a4fac1b78bf536e570841166630ff642> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x9169a000 - 0x916a0ffb com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x916a1000 - 0x916b2fff libsasl2.2.dylib ??? (???) <e4bcc0c9e50ee651e271ff2a8c3f03cd> /usr/lib/libsasl2.2.dylib
    0x916b3000 - 0x916e8fff com.apple.AE 402.3 (402.3) <75725936d014fd3ca2553d18b784b99b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x916e9000 - 0x9192fffb com.apple.Foundation 6.5.9 (677.26) <c30e4aea51bbae480d4550cd53abb441> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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    0x91934000 - 0x91983fff libGLImage.dylib ??? (???) <2e1f2a2625064149d209ec19e52d0384> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x91a7b000 - 0x921f1fff com.apple.AppKit 6.5.9 (949.54) <687f1742c249d7c9268e2eb57713cef6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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    0x92255000 - 0x92305fff com.apple.QD 3.11.57 (???) <e74b370c6f81fc00e8936f5cf7c8ebe0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x92306000 - 0x92343ffe com.apple.securityfoundation 3.0.2 (36131) <d8a8685348c0bcba4953a46e30c2ce9a> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x92344000 - 0x923a5fff com.apple.CoreText 2.0.4 (???) <ebcc2c7e9b0bc10016af530d82a11f03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x923a6000 - 0x923abff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x923ac000 - 0x92411ffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    0x92412000 - 0x9249afff com.apple.ink.framework 101.3 (86) <66a99ad6bc695390a66dd24789e23dcc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x9249b000 - 0x924a6ffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
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    0x924d8000 - 0x9252efff libGLU.dylib ??? (???) <3418ce7ca0863162847f553c15d08674> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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    0x92543000 - 0x9268affb com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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    0x926c7000 - 0x92711fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
    0x92712000 - 0x928b2fe3 libSystem.B.dylib ??? (???) <45c5920425c80bf594b3f1bde2382e95> /usr/lib/libSystem.B.dylib
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    0x929ff000 - 0x92a98fc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x92a99000 - 0x92aa0fff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
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    0x92b18000 - 0x92e41fe7 libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x92e42000 - 0x92ea9ffb libstdc++.6.dylib ??? (???) <a4e9b10268b3ffac26d0296499b24e8e> /usr/lib/libstdc++.6.dylib
    0x92eaa000 - 0x92ec5ff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <d7f3680b677d574b5b77b30aca4d3604> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
    0x92ec6000 - 0x92edeffb com.apple.DictionaryServices 1.0.0 (1.0.0) <fe37191e732eeb66189185cd000a210b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
    0x92faf000 - 0x93150ff7 com.apple.QuartzComposer 2.1 (106.13) <6dd1df71cb588b1b9ceb0c5bbf32e842> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
    0x93151000 - 0x9317affb com.apple.shortcut 1.0.1 (1.0) <8da20d176ab4cf71cdf4f79b477fe0e7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    0x9317b000 - 0x9317fffe libGIF.dylib ??? (???) <cc34b3a44618a0e1ccc1c5b1cf28b5bb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
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    0x9385d000 - 0x938e2fff libsqlite3.0.dylib ??? (???) <daf55b073488086ef5b9a3781be53f14> /usr/lib/libsqlite3.0.dylib
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    0x94567000 - 0x94573ff3 com.apple.audio.SoundManager 3.9.2 (3.9.2) <79588842bcaf6c747a95b2120304397a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
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    0x9457c000 - 0x949aaffe libGLProgrammability.dylib ??? (???) <5d52750ec9e438b25d3a4db51361fa2b> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    0x949ab000 - 0x94b43ff2 com.apple.JavaScriptCore 5533.20 (5533.20.20) <8aa9f38d99a9433fa81c3869fee50029> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x94b44000 - 0x94b51fff libbz2.1.0.dylib ??? (???) <03227e92407191ff8e754461e842201b> /usr/lib/libbz2.1.0.dylib
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    0x955e9000 - 0x95600ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
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    0x9577d000 - 0x95860fff libobjc.A.dylib ??? (???) <a1d4be2eed463c6799b6a1447fde72ba> /usr/lib/libobjc.A.dylib
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  3. chezmark14 thread starter macrumors newbie

    Joined:
    Feb 16, 2011
    #3
    <47978052d9aef79174eecaaa75b92a2a> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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    0x963da000 - 0x963f9fff libresolv.9.dylib ??? (???) <c5c72e1cf61cb844163156956a1d8407> /usr/lib/libresolv.9.dylib
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    0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
     
  4. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #4
    Crash reports are not very helpful outside of Apply, FYI.

    Does it crash when you try to print from a different browser?
     
  5. chezmark14 thread starter macrumors newbie

    Joined:
    Feb 16, 2011
    #5
    Only have Safari installed on the machines - that was my solution as well, to try out Firefox. But not allowed on our system.
     

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