Resolved Safari displaying ads in every page - Need help

Discussion in 'Mac Basics and Help' started by vader90, Apr 28, 2014.

  1. vader90, Apr 28, 2014
    Last edited: Apr 28, 2014

    vader90 macrumors newbie

    Joined:
    Apr 28, 2014
    #1
    Hi to all.
    A colleague of mine has trouble with his MBP (13", OSX 10.9.2).
    Every page he opens while browsing with safari shows multiple ads (see screenshot attached) that won't go away. I believe they are flash-powered ads. The problem affects only Safari (I tried both Opera and Firefox).
    I have already tried both disabling Safari Extensions and restoring Safari, but it didn't help.

    I believe all this started when he downloaded a bad torrent (not sure what though, he deleted it).

    Any idea on how to solve this problem?

    Thank you very much
     

    Attached Files:

  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #2
    If it was an app and you know which one it was, try doing a full manual delete of it using this method.

    Otherwise, I'd say restore it to a time before the malware using Time Machine or whichever backup software you're using.
     
  3. vader90 thread starter macrumors newbie

    Joined:
    Apr 28, 2014
    #3
    Solved!

    Solved it.

    I followed the instructions here (post #10 by Linc Davis).

    Thank you for your help!
     

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