Safari doesn't work after upgrading to Tiger 10.4.11

Discussion in 'MacBook Pro' started by Riverrun, Nov 15, 2007.

  1. Riverrun macrumors regular

    Joined:
    Jul 11, 2007
    Location:
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    #1
    Safari opens and hangs. It won't connect. I see: Go to this address in the Address bar. A tiny fraction is shaded blue and Safari stalls at that point. Any ideas as to how I might get it working again.
     
  2. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #2
    Do you have the PicLens plug-in installed?

    If so, delete it and see if that helps. Then get the most up-to-date version of it.
     
  3. Riverrun thread starter macrumors regular

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    Jul 11, 2007
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    #3
    Nice one Cowboy. Safari is up and running again.
     
  4. cooliris macrumors newbie

    Joined:
    Nov 17, 2007
    #4
    Solution for New Mac OSX/Safari and PicLens

    On behalf of the PicLens team, I'm writing to provide the solution to issues arising from PicLens and the recent Mac OS X 10.4.11 Combo Update with Safari 3.0.4.

    Users of PicLens v.1.5.14 or older are reporting a conflict with the new Mac upgrade, whereby either Safari or PicLens stops working.

    The good news is that the solution is fast and simple.

    1. Go to View > Remove PicLens
    2. Restart Safari
    3. Reinstall PicLens from our website at http://www.piclens.com.

    We apologize for the inconvenience and hope you can now return to enjoying PicLens on your new Safari browser!

    For further support, please kindly visit http://www.piclens.com/support/

    Kind regards,
    Alec & The PicLens Team
     

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