Safari error -39

Discussion in 'MacBook Pro' started by peterd35, Feb 7, 2015.

  1. peterd35 macrumors newbie

    Joined:
    Jan 29, 2014
    #1
    When I try to send mail on Safari, I get error message -39: end of file reached, mail could not be sent.
    What do I need to do?
    I am not a techie - do I need one to sort this out?
     
  2. Raunien macrumors 6502

    Joined:
    Aug 3, 2011
  3. peterd35 thread starter macrumors newbie

    Joined:
    Jan 29, 2014
    #3
    Safari error -39

    I am on UKPLC.net - but that's working okay. I can send emails if I log on to webmail. Its on Safari where I am having the problem.
     
  4. Raunien macrumors 6502

    Joined:
    Aug 3, 2011
    #4
    I'm confused, do you not log onto your email service using Safari?

    Could you post a screenshot of the error that you are talking about?
     
  5. peterd35 thread starter macrumors newbie

    Joined:
    Jan 29, 2014
    #5
    Yes, I am using Safari on my Mac to send and receive emails.
    Screenshot attached
     

    Attached Files:

  6. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #6
    Simple question:
    Have you tried shutting down, and then restarting the Mac?
     
  7. Raunien macrumors 6502

    Joined:
    Aug 3, 2011
    #7
    Sorry buddy, I'm not sure how to fix that. I'm still not quite clear as how you are sending email. If you are using a service like gmail, shouldn't the error pop-up inside the service itself?

    Anyways, hopefully someone else can shed some light on this for you. Best of luck.
     
  8. peterd35 thread starter macrumors newbie

    Joined:
    Jan 29, 2014
    #8
    correction

    I'm sorry - its not Safari, its Entourage that's causing the problem. Shows you how little I know...
     
  9. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #9
    Entourage has been replaced by Outlook. Most likely compatibility problems with recent versions of OS X.
     
  10. peterd35 thread starter macrumors newbie

    Joined:
    Jan 29, 2014
    #10
    Entourage has been replaced by Outlook...

    Ah... I have upgraded to latest OS version - that would explain it.
    So that presumably means buying Outlook?
    I suppose I couldn't just revert to previous OS?
     
  11. Raunien macrumors 6502

    Joined:
    Aug 3, 2011
    #11
    Sure, that's always an option. You need to redownload mavericks from the app store and create a usb install disk with it. Can't just launch the installer since OS X doesn't let you downgrade that easily.
     
  12. peterd35 thread starter macrumors newbie

    Joined:
    Jan 29, 2014
    #12
    Entourage -> Outlook

    Looks like I'll have to move from Entourage to Outlook 2011...
    What are pros and cons of subscribing to Office 365 @ £79.99 pa rather than just buying Outlook for £129?
    And bearing in mind I don't have a clue about this stuff, should I attempt the change-over myself or get an expert to do it?
     

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