Safari error -39

[peterd35]

When I try to send mail on Safari, I get error message -39: end of file reached, mail could not be sent.
What do I need to do?
I am not a techie - do I need one to sort this out?

 

[Raunien]

What email service do you use?

 

[peterd35]

Safari error -39

I am on UKPLC.net - but that's working okay. I can send emails if I log on to webmail. Its on Safari where I am having the problem.

 

[Raunien]

I'm confused, do you not log onto your email service using Safari?

Could you post a screenshot of the error that you are talking about?

 

[peterd35]

Yes, I am using Safari on my Mac to send and receive emails.
Screenshot attached

 

[Fishrrman]

Simple question:
Have you tried shutting down, and then restarting the Mac?

 

[Raunien]

Sorry buddy, I'm not sure how to fix that. I'm still not quite clear as how you are sending email. If you are using a service like gmail, shouldn't the error pop-up inside the service itself?

Anyways, hopefully someone else can shed some light on this for you. Best of luck.

 

[peterd35]

correction

I'm sorry - its not Safari, its Entourage that's causing the problem. Shows you how little I know...

 

[blueroom]

Entourage has been replaced by Outlook. Most likely compatibility problems with recent versions of OS X.

 

[peterd35]

Entourage has been replaced by Outlook...

Ah... I have upgraded to latest OS version - that would explain it.
So that presumably means buying Outlook?
I suppose I couldn't just revert to previous OS?

 

[Raunien]

Ah... I have upgraded to latest OS version - that would explain it.
So that presumably means buying Outlook?
I suppose I couldn't just revert to previous OS?

Sure, that's always an option. You need to redownload mavericks from the app store and create a usb install disk with it. Can't just launch the installer since OS X doesn't let you downgrade that easily.

 

[peterd35]

Entourage -> Outlook

Looks like I'll have to move from Entourage to Outlook 2011...
What are pros and cons of subscribing to Office 365 @ £79.99 pa rather than just buying Outlook for £129?
And bearing in mind I don't have a clue about this stuff, should I attempt the change-over myself or get an expert to do it?