Safari keeps crashing continuesly

Discussion in 'Mac Apps and Mac App Store' started by zoran, Dec 30, 2014.

  1. zoran macrumors 68030

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    Jun 30, 2005
    #1
    Safari keeps crashing every time i try to open it. Is there someway to reset it?
     
  2. stapoz macrumors member

    stapoz

    Joined:
    Dec 18, 2014
    #2
    remove:
    ~/Library/Cookies/Cookies.binarycookies
    ~/Library/Caches/com.apple.Safari
    ~/Library/Safari
     
  3. Bruno09 macrumors 68020

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    #3
    I would rather :

    - test Safari in another account.

    - if Safari does work in another account, delete this file in your account :

    ~/Library/Preferences/com.apple.safari.plist
     
  4. zoran thread starter macrumors 68030

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    Jun 30, 2005
    #4
    Thanx for the help, but there is something i did not specify... im in Yosemite!
     
  5. Bruno09 macrumors 68020

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    #5
    And ?

    Test Safari in another account : the Guest account, or a new account.

    You can activate the Guest account in System Preferences / Users and groups.

    If Safari does work in another account, do this :

    Log out from the Guest or other account.

    Login back in your account.

    Triple click the line below to select it, right click / Services / Reveal in Finder

    ~/Library/Preferences/com.apple.safari.plist

    Move this file to the Trash, do NOT empty the Trash.

    Restart the computer.

    Test Safari in your account.
     
  6. zoran thread starter macrumors 68030

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    Jun 30, 2005
    #6
    I do not have admin rights do create another account

    I cannot find the Safari plist file. Maybe in Yosemite its in a different path?
     
  7. Bruno09 macrumors 68020

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    #7
    Same path in Yosemite.

    Did you do as explained above :

    Triple click the line below to select it, right click / Services / Reveal in Finder

    ~/Library/Preferences/com.apple.safari.plist

    Move this file to the Trash, do NOT empty the Trash.

    Restart the computer.

    Test Safari in your account.
     
  8. zoran thread starter macrumors 68030

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    Jun 30, 2005
    #8
    There is no such file in the path you describe!
     
  9. Bruno09 macrumors 68020

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    #9
    If you use Safari, this file does exist.

    Did you right click the path, then Services / Reveal in Finder ?

    I guess NO.
     
  10. zoran thread starter macrumors 68030

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    Jun 30, 2005
    #10
    Didn't have to right click, i know where plist files are located by heart!
     
  11. Bruno09 macrumors 68020

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    #11
    Really ?

    Then post here the full path of the location where you have searched com.apple.safari.plist :

    Macintosh HD / Library / Preferences, maybe ?
     
  12. zoran thread starter macrumors 68030

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    Jun 30, 2005
    #12
    No Bruno and i don't wanna fight you over this, already i thank you for helping me. I would check manually on the username folder, then Library/Preferences but nothing is there! Unless you want to say that checking manually will not show the files and the only way to see them is through services etc. Is that what happens and i can't see the plist file?
     
  13. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #13
    That plist is where Bruno mentioned. You may be in the wrong Library folder.

    [​IMG]

    Try clicking the Desktop then hit shift-command-g (all three keys at once) then copy/paste this in and enter and you should see the file there.

    Code:
    ~/Library/Preferences/
     
  14. Bruno09 macrumors 68020

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    #14
    I have just checked on my Yosemite partition and the path is the same as on Mavericks :

    Macintosh HD / Users / your_account / Library / Preferences / com.apple.safari.plist

    May be you know, but for those who don't know it, the user's Library is hidden by default.

    To access the user's Library : Finder / menu bar : "Go" menu, press the Alt key to reveal the Library.

    So, back to you : if you have run Safari at least one time successfully (without crashing), the .plist file exists.

    If you never ran Safari without crashing, the file does not exist.
     
  15. kryten2 macrumors 6502a

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    Mar 17, 2012
    Location:
    Belgium
    #15
    Open the Console application and check the logs. Perhaps there's something as to why Safari crashes.
     
  16. zoran thread starter macrumors 68030

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    Jun 30, 2005
    #16
    Bruno you were right, actually i was looking in the same folder only those plists files were hidden, anyway found Safari plist, trashed it, reopened Safari but still crashed, trashed it again and restarted computer but still crashes!
    Can't check through another user, whats my next option? Can it be the downloading of a rar app?
     
  17. Bruno09 macrumors 68020

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    #17
    A next step at user's level :

    Delete all the files that begin with :

    ~/Library/Caches/com.apple.Safari

    And :

    ~/Library/Preferences/ByHost/com.apple.Safari.XXXXXXXXXXXXXXX.plist

    Move (do not delete) the ~/Library/Safari folder to the Desktop.

    Again, this is in YOUR Library (in Finder, "Go" menu, press the Alt key to reveal your Library).

    Restart the Mac (required), and launch Safari.

    What is a "rar app" ?

    (note : there are no "hidden" .plist files in your Library)
     
  18. zoran thread starter macrumors 68030

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    Jun 30, 2005
    #18
    there seems to be an issue after i downladed a rar opener app
     
  19. Bruno09 macrumors 68020

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    #19
    If the "issue" is that you downloaded an app from a "special" (untrusted) website, and got an included adware/malware, you would need to run AdwareMedic.

    Do you have another web browser installed to download AdwareMedic, or access to another Mac ?
     
  20. zoran thread starter macrumors 68030

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    Jun 30, 2005
    #20
    You really think that its an adware/malware issue?
     
  21. Bruno09 macrumors 68020

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    #21
    Who knows ? I might be...

    I would first run AdwareMedic and see what it finds.
     

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