Safari keeps spinning & web content not responding

Discussion in 'Mac Basics and Help' started by supak111, May 30, 2015.

  1. supak111 macrumors member

    Joined:
    Oct 24, 2008
    #1
    Anyone please any help is much much much appreciated. Its getting so bad that I'm considering switching to Firefox or Chrome which are just my backup browsers.

    My safari keeps freezing up on some websites. On same pages of Google+, and on another website it does it every time actually.

    Circle starts spinning and when I open force quit it say: Safari Web Content (not responding). If I leave it it will just keep spinning, unless I force quit it, it would spin forever.

    Running newest Yosemite on my MBPr. Here is the last report I got from Console

    Code:
    Date/Time:       2015-05-30 21:51:44 -0500
    OS Version:      10.10.3 (Build 14D136)
    Architecture:    x86_64h
    Report Version:  21
    
    Command:         com.apple.WebKit.WebContent
    Path:            /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
    Version:         10600 (10600.6.3)
    Build Version:   2
    Project Name:    WebKit2
    Source Version:  7600006003000000
    PID:             264
    
    Event:           timeout-lite
    Duration:        9.90s (process was unresponsive for 2 seconds before sampling)
    Steps:           100 (100ms sampling interval)
    
    Hardware model:  MacBookPro11,2
    Active cpus:     8
    
    Fan speed:       2162 rpm
    
    Heaviest stack for the main thread of the target process:
      100  start + 1 (libdyld.dylib + 13769) [0x7fff944785c9]
      100  ??? (com.apple.WebKit.WebContent + 2880) [0x101077b40]
      100  xpc_main + 490 (libxpc.dylib + 98400) [0x7fff8fe32060]
      100  _xpc_objc_main + 793 (libxpc.dylib + 92504) [0x7fff8fe30958]
      100  NSApplicationMain + 1832 (AppKit + 13140) [0x7fff91bfa354]
      100  -[NSApplication run] + 594 (AppKit + 551923) [0x7fff91c7dbf3]
      100  -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346 (AppKit + 593768) [0x7fff91c87f68]
      100  _DPSNextEvent + 978 (AppKit + 596411) [0x7fff91c889bb]
      100  _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 205099) [0x7fff8ff9312b]
      100  ReceiveNextEventCommon + 431 (HIToolbox + 205546) [0x7fff8ff932ea]
      100  RunCurrentEventLoopInMode + 235 (HIToolbox + 206191) [0x7fff8ff9356f]
      100  CFRunLoopRunSpecific + 296 (CoreFoundation + 465880) [0x7fff908b1bd8]
      100  __CFRunLoopRun + 927 (CoreFoundation + 467391) [0x7fff908b21bf]
      100  __CFRunLoopDoSources0 + 269 (CoreFoundation + 469901) [0x7fff908b2b8d]
      100  __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation + 526849) [0x7fff908c0a01]
      100  WTF::RunLoop::performWork(void*) + 34 (JavaScriptCore + 4982178) [0x101d2b5a2]
      100  WTF::RunLoop::performWork() + 423 (JavaScriptCore + 4980439) [0x101d2aed7]
      100  IPC::Connection::dispatchOneMessage() + 114 (WebKit + 677684) [0x10112a734]
      100  IPC::Connection::dispatchMessage(std::__1::unique_ptr<IPC::MessageDecoder, std::__1::default_delete<IPC::MessageDecoder> >) + 94 (WebKit + 669116) [0x1011285bc]
      100  WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(IPC::Connection*, IPC::MessageDecoder&) + 463 (WebKit + 2097543) [0x101285187]
      100  WebCore::SubresourceLoader::didReceiveData(char const*, unsigned int, long long, WebCore::DataPayloadType) + 35 (WebCore + 13559235) [0x102bd35c3]
      100  WebCore::SubresourceLoader::didReceiveDataOrBuffer(char const*, int, WTF::PassRefPtr<WebCore::SharedBuffer>, long long, WebCore::DataPayloadType) + 210 (WebCore + 857858) [0x101fb6702]
      100  WebCore::CachedRawResource::addDataBuffer(WebCore::ResourceBuffer*) + 170 (WebCore + 858666) [0x101fb6a2a]
      100  WebCore::CachedRawResource::notifyClientsDataWasReceived(char const*, unsigned int) + 177 (WebCore + 859729) [0x101fb6e51]
      100  WebCore::DocumentLoader::dataReceived(WebCore::CachedResource*, char const*, int) + 292 (WebCore + 860500) [0x101fb7154]
      100  WebCore::DocumentLoader::commitLoad(char const*, int) + 77 (WebCore + 861581) [0x101fb758d]
      100  WebCore::FrameLoader::commitProvisionalLoad() + 397 (WebCore + 202893) [0x101f1688d]
      100  WebCore::FrameLoader::transitionToCommitted(WebCore::CachedPage*) + 598 (WebCore + 6053590) [0x1024aaed6]
      100  WebKit::WebFrameLoaderClient::transitionToCommittedForNewPage() + 241 (WebKit + 124335) [0x1010a35af]
      100  WebCore::Frame::createView(WebCore::IntSize const&, WebCore::Color const&, bool, WebCore::IntSize const&, WebCore::IntRect const&, bool, WebCore::ScrollbarMode, bool, WebCore::ScrollbarMode, bool) + 124 (WebCore + 206012) [0x101f174bc]
      100  WebCore::Frame::setView(WTF::PassRefPtr<WebCore::FrameView>) + 62 (WebCore + 206590) [0x101f176fe]
      100  WebCore::Document::prepareForDestruction() + 366 (WebCore + 756510) [0x101f9db1e]
      100  WebCore::ScriptExecutionContext::stopActiveDOMObjects() + 343 (WebCore + 757559) [0x101f9df37]
      100  WebCore::HTMLMediaElement::stop() + 66 (WebCore + 2267362) [0x10210e8e2]
      100  WebCore::HTMLMediaElement::userCancelledLoad() + 59 (WebCore + 2267563) [0x10210e9ab]
      100  WebCore::HTMLMediaElement::clearMediaPlayer(int) + 114 (WebCore + 2268194) [0x10210ec22]
      100  WebCore::MediaPlayer::~MediaPlayer() + 14 (WebCore + 2268302) [0x10210ec8e]
      100  WebCore::MediaPlayer::~MediaPlayer() + 194 (WebCore + 2268514) [0x10210ed62]
      100  WebCore::MediaPlayerPrivateAVFoundationObjC::~MediaPlayerPrivateAVFoundationObjC() + 14 (WebCore + 3022622) [0x1021c6f1e]
      100  WebCore::MediaPlayerPrivateAVFoundationObjC::~MediaPlayerPrivateAVFoundationObjC() + 521 (WebCore + 3023161) [0x1021c7139]
      100  WebCore::MediaPlayerPrivateAVFoundationObjC::cancelLoad() + 167 (WebCore + 3025399) [0x1021c79f7]
      100  CFRelease + 304 (CoreFoundation + 101808) [0x7fff90858db0]
      100  objc_object::sidetable_release(bool) + 236 (libobjc.A.dylib + 137372) [0x7fff95a9089c]
      100  -[AVURLAsset dealloc] + 114 (AVFoundation + 55836) [0x7fff8f35ea1c]
      100  objc_object::sidetable_release(bool) + 236 (libobjc.A.dylib + 137372) [0x7fff95a9089c]
      100  -[AVFigAssetInspectorLoader dealloc] + 178 (AVFoundation + 797151) [0x7fff8f4139df]
      100  CFRelease + 526 (CoreFoundation + 102030) [0x7fff90858e8e]
      100  FigBaseObjectFinalize + 73 (CoreMedia + 20753) [0x7fff95d97111]
      100  ??? (MediaToolbox + 2990017) [0x7fff92be3fc1]
      100  ??? (MediaToolbox + 2985996) [0x7fff92be300c]
      100  semaphore_wait_trap + 10 (libsystem_kernel.dylib + 70938) [0x7fff943f651a]
     *100  semaphore_wait_continue + 0 (kernel + 1357760) [0xffffff800034b7c0]
    
      Binary Images:
             0x101077000 -        0x101077fff  com.apple.WebKit.WebContent 10600 (10600.6.3) <54F76409-D8DA-3F3B-BE36-0B95605D1631>  /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
             0x101085000 -        0x101346fff  com.apple.WebKit 10600 (10600.6.3)            <DFBBC814-0A22-3361-B93D-2C40B86FD238>  /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
             0x10186b000 -        0x101d7ffff  com.apple.JavaScriptCore 10600 (10600.6.2)    <6D79CEE6-1F50-3534-A55D-9BB1934E3C55>  /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/JavaScriptCore
             0x101ee5000 -        0x102ea7fff  com.apple.WebCore 10600 (10600.6.2)           <929B8798-BE99-3A87-AE41-1B21E3DF91F0>  /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
          0x7fff8f351000 -     0x7fff8f4b2fff  com.apple.avfoundation 2.0 (889.210)          <0CFF0D47-7C6B-388E-87BD-404F43A6B1E0>  /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
          0x7fff8fe1a000 -     0x7fff8fe42fff  libxpc.dylib (559.20.9)                       <D35D0DB2-D7BD-3BE4-8378-062BFE545E1D>  /usr/lib/system/libxpc.dylib
          0x7fff8ff61000 -     0x7fff90266fff  com.apple.HIToolbox 2.1.1 (758.7)             <6711FAA9-904A-3B49-9665-FC8D13B93C42>  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
          0x7fff90840000 -     0x7fff90bd8fff  com.apple.CoreFoundation 6.9 (1153.18)        <5C0892B8-9691-341F-9279-CA3A74D59AA0>  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff91bf7000 -     0x7fff92778fff  com.apple.AppKit 6.9 (1347.57)                <B214D528-7D1C-39B2-BE36-821D417A0297>  /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
          0x7fff9290a000 -     0x7fff92dfafff  com.apple.MediaToolbox 1.0 (1562.235)         <9813E9A6-5BD6-3E56-9D20-0023703D5096>  /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
          0x7fff943e5000 -     0x7fff94402fff  libsystem_kernel.dylib (2782.20.48)           <EAFD7BD0-0C30-3E7D-9528-F9916BA0167C>  /usr/lib/system/libsystem_kernel.dylib
          0x7fff94475000 -     0x7fff94478fff  libdyld.dylib (353.2.1)                       <9EACCA38-291D-38CC-811F-7E9D1451E2D3>  /usr/lib/system/libdyld.dylib
          0x7fff95a6f000 -     0x7fff95c69fff  libobjc.A.dylib (647)                         <759E155D-BC42-3D4E-869B-6F57D477177C>  /usr/lib/libobjc.A.dylib
          0x7fff95d92000 -     0x7fff95e29fff  com.apple.CoreMedia 1.0 (1562.235)            <21EB4AB6-2DBC-326B-B17E-E88BAA9E9200>  /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
     *0xffffff8000200000 - 0xffffff80009fffff  kernel (2782.20.48)                           <4B3A11F4-77AA-3D27-A22D-81A1BC5B504D>  /System/Library/Kernels/kernel
     
     
  2. Roquefort macrumors member

    Joined:
    Apr 29, 2005
    Location:
    U.S. west coast
    #2
    As a first step, I suggest following the diagnostic steps in Apple's knowledge base:

    https://support.apple.com/en-us/HT204098

    If that doesn't help, you can enable Developer mode in Safari -> Preferences -> Advanced, then use the tools in the Developer menu. You can also remove website data in Safari -> Preferences -> Privacy.

    There are less tidy ways to reset Safari as well, by removing some of the files in ~/Library/Preferences and ~/Library/Safari, but perhaps that won't be necessary.
     

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