safari not connecting

[shartel]

i've been trying to get this solved for two weeks. all the posts on different sites i've looked at refer to things i don't have or can't find or don't understand. internet is working fine because i can connect through netscape.

thank you...

 

[BobZune]

Probably a proxy setup. Look under Preferences -- Advanced -- Proxies and delete the web proxy (or all proxies) if they are there (unless you have to use a proxy to connect - in that case, set it up to be the same the "netscape" is using).

 

[shartel]

no proxies to delete

the box marked FTP proxy server is blank. no selections are checked in the select proxy pulldown. doesn't matter if passive FTP is checked or not: no workie.

none of the items under location in the apple menu work, either.

thank you...😕

 

[BobZune]

Try setting up a new location in Network Settings (under System Preferences). Can you create another account and test it on it? Did it used to work or never worked?

 

[shartel]

do i need to fill in the dns server? change the setting on configure ip4v? ip6v?

in the interest of full disclosure, i have no idea what these things are.

thank you.

 

[BobZune]

When you set up a new location (say, HOME_TEST), select the method you use to connect (e.g., Ethernet). If you pick USING DHCP, all the other things should be filled in automatically if you wait for a minute or so (you can look under ADVANCED to see them, you can disable IPv6 only if you are having problems, no other tabs needs any work - under Proxies, make sure there isn't anything checked).

[You CAN set up public DNS servers, if you are having issues relating to websites not loading 'fast enough' -- see http://www.tech-faq.com/public-dns-servers.shtml for a list - or do a websearch for them. If you choose to set up non-default DNS servers, open a terminal (Applications--Utilities) and "ping 4.2.2.1", or whatever IP address of DNS server you want to set up, and pick two or three that give you a short ping time -- mine are about 17 msec. To stop/abort the the ping replies, type "control c" in the terminal - no quotes.]