Safari/Quicktime Issue

[mistabaka]

OK, So my Aunt just updated to Leopard, and now whenever she views Quicktime videos in Safari they don't show the video, you can see the controller (Play, timeline volume etc...) but no video track (not even a blank area). I've reset safari, redownloaded quicktime, deleted the QT PLIST files and the Safari PLIST files... I have NO IDEA why its not working, as far as i can tell my Leopard machine is set up the same but it works just fine.

OH and one more thing, WMV files work just fine (through Flip4Mac) i'm lost... Help!?

(EDIT) Also quicktime works just fine in Netscape (although flash, which works fine in Safari, doesn't work in Netscape )

 

[wrldwzrd89]

I suspect a browser plugin issue. Try finding and deleting the QuickTime browser plugin then reinstalling QuickTime - the plugin is probably in /Library/Internet Plug-Ins. The initial / means the root of your hard drive.

 

[CANEHDN]

Does she have all the latest Apple Updates? That could fix the issue.