Safari/Quicktime Issue

Discussion in 'Mac Apps and Mac App Store' started by mistabaka, Nov 20, 2007.

  1. mistabaka macrumors member

    Apr 11, 2005
    OK, So my Aunt just updated to Leopard, and now whenever she views Quicktime videos in Safari they don't show the video, you can see the controller (Play, timeline volume etc...) but no video track (not even a blank area). I've reset safari, redownloaded quicktime, deleted the QT PLIST files and the Safari PLIST files... I have NO IDEA why its not working, as far as i can tell my Leopard machine is set up the same but it works just fine.

    OH and one more thing, WMV files work just fine (through Flip4Mac) i'm lost... Help!?

    (EDIT) Also quicktime works just fine in Netscape (although flash, which works fine in Safari, doesn't work in Netscape :D)
  2. wrldwzrd89 macrumors G5


    Jun 6, 2003
    Solon, OH
    I suspect a browser plugin issue. Try finding and deleting the QuickTime browser plugin then reinstalling QuickTime - the plugin is probably in /Library/Internet Plug-Ins. The initial / means the root of your hard drive.
  3. CANEHDN macrumors 6502a


    Dec 12, 2005
    Eagle Mountain, UT
    Does she have all the latest Apple Updates? That could fix the issue.

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