Safari White Screen of Death - Facebook - Help!

Discussion in 'Mac Apps and Mac App Store' started by thisguyukno, Mar 30, 2010.

  1. thisguyukno macrumors newbie

    Joined:
    Aug 24, 2008
    #1
    Hi. I'm running Safari 4.0.5 and have recently installed the 10.6.3 update, but even before installing this update, I've been having trouble with Safari loading facebook pages. If I manage to get facebook to load in Safari, after about one or two clicks, facebook pages no longer open. Instead, just a white screen opens up in safari when I try to see facebook profiles, pictures, etc. It's getting really annoying. Does anyone think they know what's going on? It's like they aren't even being downloaded off the internet, that Safari was complacent with changing what was in my URL bar and said "I'm good" and decided to leave my screen white and not do anything further.

    Oddly enough, this doesn't seem to be a problem when using Google Chrome. Can somebody help me with my problem? I already cleared my cache, so I'm wondering what else could be the issue. I highly doubt resetting safari will help since most of what safari resets are stuff dealing with history and topsites and stuff. There should be another solution to this problem. Hope to hear from you. Best. -Rob
     

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  2. Michaelgtrusa macrumors 604

    Michaelgtrusa

    Joined:
    Oct 13, 2008
    Location:
    Everywhere And Nowhere
  3. thisguyukno thread starter macrumors newbie

    Joined:
    Aug 24, 2008
    #3
    Yeah. I just did. Didn't help.
     
  4. adolfogb macrumors newbie

    Joined:
    May 14, 2010
    #4
    Safari White Screen of Death - Facebook - Help!

    I run the same Safari Ver. and had the same problem. Struggle with it for 2 days no suggestions I read did anything, and then somewhere I caught a glimpse of something about dumping the cookies. After I did this the problem went away. It may not be the solution to your problem but is so simple is worth the try.:D
     
  5. JonD25 macrumors 6502

    Joined:
    Feb 9, 2006
    #5
    I had the same problem, and I read somewhere to reset Safari and it seemed to fix the problem. I might have been able to get away with doing less, like just deleting cookies. So maybe try that first.
     
  6. nordicappeal macrumors regular

    nordicappeal

    Joined:
    Apr 16, 2011
    Location:
    Copenhagen, Denmark
    #6
    Same here

    I have the same problem when switching to any of my pages I get a blank screen in latest Safari. Just tried Chrome which spell it out:

    --------
    Server error
    The website encountered an error while retrieving https://www.facebook.com/pages/Foto-Factory/280166355348963?ref=hl. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
    ---------

    Any suggestions on how to fix it. Have send a support request to Facebook but still waiting on third day!?
     
  7. monolithic macrumors member

    Joined:
    Jan 10, 2013
    #7
    Clear the website data and you'll have it back to normal.

    If that doesn't work, then check your network connection. I get this a lot on slow networks.
     
  8. nordicappeal, May 5, 2013
    Last edited: May 5, 2013

    nordicappeal macrumors regular

    nordicappeal

    Joined:
    Apr 16, 2011
    Location:
    Copenhagen, Denmark
    #8
    Network is fast and responsive - the error also only happens when switching identity in Facebook.

    I cleared website data, cookies etc nothing works! I have three business pages and I can't admin them from either Chrome or Safari (have not tried others).

    https://www.facebook.com/NordicAppeal
    https://www.facebook.com/imagesbybay

    Help appreciated :)
     
  9. G4DP macrumors 65816

    Joined:
    Mar 28, 2007
    #9
    Safari is sadly becoming a pain in the backside, if you don't keep the very latest version it is basically useless.

    If clearing cookies, emptying cache, total reset haven't worked, the last thing that may bo it is by making sure you have the latest version of java installed.

    From the sound of it this shouldn't really be the problem, but with Safari & Facebook having changed so much since 4.0.? was released it may be worth a shot.
     
  10. nordicappeal macrumors regular

    nordicappeal

    Joined:
    Apr 16, 2011
    Location:
    Copenhagen, Denmark
    #10
    Thanks for the answers - installed latest java. Restarted Safari - then Computer. Same results so out of options. Weird!
     
  11. turtlez macrumors 6502a

    turtlez

    Joined:
    Jun 17, 2012
    #11
    I used to get that (before I stopped using Safari) but on pages when I would scroll down it would just be white. Seems to be a rendering issue unique to Safari. I would just use Chrome until the next whole number Safari releases. That is my plan anyway.
     
  12. palmharbor macrumors 6502

    Joined:
    Jul 31, 2007
    #12
    ______________________________________________________
    SAFARI is flawed at best and s l o w..
    Use Firefox and the problems are over plus you can get free
    addons to kill popups...download video files easily.
     
  13. nordicappeal macrumors regular

    nordicappeal

    Joined:
    Apr 16, 2011
    Location:
    Copenhagen, Denmark
    #13
    Firefox

    I will have a go with firefox - which I used to use anyway :) back on the fox :)
     
  14. nordicappeal macrumors regular

    nordicappeal

    Joined:
    Apr 16, 2011
    Location:
    Copenhagen, Denmark
    #14
    Started working perfectly this morning! Might have been a internal Facebook error. Thanks for all the input!
     
  15. MLinneer macrumors regular

    MLinneer

    Joined:
    Mar 18, 2013
    Location:
    Sherman, TX
    #15
    Could be a DNS issue

    I've had a similar thing happen from time to time, and not just Facebook. Turned out to be a server problem where my ISP's DNS server could not resolve the supply server for ads and certain image files. Some pages won't finish rendering until the ads are loaded... I hate when that happens. I don't use AdBlock but my understanding is it does pull the ad and images as usual, it just doesn't display them.

    Weird thing is it usually only happens with Safari and Firefox... Chrome apparently will use Google's 8.8.8.8 as a backup if your default DNS can't resolve the IP, but I'm just guessing.
     

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