Safari won't launch after permissions repair

Discussion in 'Mac Basics and Help' started by geoffH, Jan 18, 2011.

  1. geoffH macrumors newbie

    Joined:
    Oct 10, 2008
    #1
    This is crazy..
    Safari working fine for years...then I have problems with Office 2011 freezing, so the offical helpdesk tells me to repair my disk permissions the "proper"way from a safe boot.
    After that...Office problem still not fixed (!) but Safari won't open! Just does a couple of bounces and says it quit unexpectedly.
    Tried repairing permissions again repeatedly, have ditched the com.apple.safari.plist file but no luck with anything. Launches fine from my other user account (which I just use as a "test" account).
    Can attach the crash report if that would help??
    Does anyone have any ideas please - would be really grateful
    Thanks
     
  2. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #2
    Yes, it might help. Please attach .
     
  3. geoffH thread starter macrumors newbie

    Joined:
    Oct 10, 2008
    #3
    Thanks very much for your response LPZ!
    I'm in complete awe of anyone who can make sense of all this but here goes....
    (I get a message from the forum saying the complete report makes the thread too long, so I'll have to submit the report in two parts!). Thanks for having a look!

    Process: Safari [2062]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 5.0.3 (6533.19.4)
    Build Info: WebBrowser-75331904~2
    Code Type: X86-64 (Native)
    Parent Process: launchd [104]

    Date/Time: 2011-01-19 06:10:49.060 +0000
    OS Version: Mac OS X 10.6.6 (10J567)
    Report Version: 6

    Interval Since Last Report: 108617 sec
    Per-App Interval Since Last Report: 4 sec
    Per-App Crashes Since Last Report: 8
    Anonymous UUID: F6846732-831B-4BEB-AB79-EEAFDE994037

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: 0x000000000000000d, 0x0000000000000000
    Crashed Thread: 3

    Thread 0: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x0000000101b522da mach_msg_trap + 10
    1 libSystem.B.dylib 0x0000000101b5294d mach_msg + 59
    2 com.apple.CoreGraphics 0x000000010533c654 _CGSCheckInApplication + 215
    3 com.apple.CoreGraphics 0x000000010533c538 _CPSRegisterWithServer + 462
    4 com.apple.HIServices 0x0000000105fb6eed _RegisterApplication + 5053
    5 com.apple.HIServices 0x0000000105fb5b0b GetCurrentProcess + 30
    6 com.apple.HIToolbox 0x0000000104db1561 GetSystemUIMode + 40
    7 com.apple.HIToolbox 0x0000000104db14fe IsMenuBarVisible + 28
    8 com.apple.AppKit 0x00000001029cc8a6 _NSInitializeAppContext + 45
    9 com.apple.AppKit 0x00000001029cc286 -[NSApplication init] + 475
    10 com.apple.AppKit 0x00000001029cbef2 +[NSApplication sharedApplication] + 149
    11 com.apple.AppKit 0x00000001029cb126 NSApplicationMain + 234
    12 com.apple.Safari 0x000000010000a1c0 0x100000000 + 41408

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x0000000101b6b16a kevent + 10
    1 libSystem.B.dylib 0x0000000101b6d03d _dispatch_mgr_invoke + 154
    2 libSystem.B.dylib 0x0000000101b6cd14 _dispatch_queue_invoke + 185
    3 libSystem.B.dylib 0x0000000101b6c83e _dispatch_worker_thread2 + 252
    4 libSystem.B.dylib 0x0000000101b6c168 _pthread_wqthread + 353
    5 libSystem.B.dylib 0x0000000101b6c005 start_wqthread + 13

    Thread 2:
    0 libSystem.B.dylib 0x0000000101b6bf8a __workq_kernreturn + 10
    1 libSystem.B.dylib 0x0000000101b6c39c _pthread_wqthread + 917
    2 libSystem.B.dylib 0x0000000101b6c005 start_wqthread + 13

    Thread 3 Crashed:
    0 libSystem.B.dylib 0x0000000101c5a299 dyld_stub_binder + 45
    1 ??? 0x0000000101d13008 0 + 4325453832
    2 ??? 0x000000010a7fd048 0 + 4471115848

    Thread 3 crashed with X86 Thread State (64-bit):
    rax: 0x0000000004000000 rbx: 0x000000010a7fd658 rcx: 0x0000000000000001 rdx: 0x000000010a7fd0c8
    rdi: 0x0000000000000000 rsi: 0x000000010a7fd658 rbp: 0x000000010a7fd518 rsp: 0x000000010a7fd458
    r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000101b5274c r11: 0x0000000101d13008
    r12: 0x0000000000000003 r13: 0x0000000101d1f988 r14: 0x000000010a7fd698 r15: 0x000000010a7fd0c8
    rip: 0x0000000101c5a299 rfl: 0x0000000000010202 cr2: 0x00000001040fc000

    Binary Images:
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  4. geoffH thread starter macrumors newbie

    Joined:
    Oct 10, 2008
    #4
    The rest of it!!...

    /ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x1061ed000 - 0x1061f2fff libGIF.dylib ??? (???) <9A2723D8-61F9-6D65-D254-4F9273CDA54A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x1061f7000 - 0x106214ff7 libPng.dylib ??? (???) <14043CBC-329F-4009-299E-DEE411E16134> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x10621c000 - 0x10621efff libRadiance.dylib ??? (???) <76438F90-DD4B-9941-9367-F2DFDF927876> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x106222000 - 0x106248fe7 libJPEG.dylib ??? (???) <6690F15D-E970-2678-430E-590A94F5C8E9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x106250000 - 0x10632aff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x106339000 - 0x106339ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x10633c000 - 0x106384ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x10638c000 - 0x1063f6fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x106400000 - 0x106c0afe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x106c53000 - 0x107096fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x107223000 - 0x1072e4fe7 libFontParser.dylib ??? (???) <8B12D37E-3A95-5A73-509C-3AA991E0C546> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x1073db000 - 0x107414fef libcups.2.dylib 2.8.0 (compatibility 2.0.0) <561D0DCB-47AD-A12C-9066-70E4CBAD331C> /usr/lib/libcups.2.dylib
    0x107423000 - 0x1074d2fff edu.mit.Kerberos 6.5.10 (6.5.10) <F3F76EDF-5660-78F0-FE6E-33B6174F55A4> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x1074f8000 - 0x107519fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
    0x107523000 - 0x107523ff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x107526000 - 0x10757bff7 com.apple.framework.familycontrols 2.0.2 (2020) <A3CFF697-B9DB-A7E5-3B39-9DA9B34F0595> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    0x107599000 - 0x10764efe7 com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x107681000 - 0x1076a6ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x1076bf000 - 0x1076f0fff libGLImage.dylib ??? (???) <1A8E58CF-FA2F-14F7-A097-D34EEA8A7D03> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x1076f7000 - 0x10771afff com.apple.opencl 12.3 (12.3) <D30A45FC-4520-45AF-3CA5-092313DB5D54> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x107723000 - 0x107729ff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x107732000 - 0x10777bfef libGLU.dylib ??? (???) <CCE779A9-2467-A5AA-A558-691E43A1105F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x10778a000 - 0x10779efff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x1077ae000 - 0x1078c7fef libGLProgrammability.dylib ??? (???) <4F2DC233-7DD2-1204-CAA5-3E6524F0AB75> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    0x1078e8000 - 0x1078ebff7 libCoreVMClient.dylib ??? (???) <609598E6-195D-E5D4-3B92-AE8D9768829C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x1078f0000 - 0x1078f5fff libGFXShared.dylib ??? (???) <991F8197-FD06-2AF1-F99B-E448ED4FB2AC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x1078fa000 - 0x107900ff7 com.apple.CommerceCore 1.0 (6) <E8A1144C-5666-9840-4729-256FE69CDBDB> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
    0x107908000 - 0x107921fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    0x107936000 - 0x107985ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
    0x1079a6000 - 0x1079b8fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
    0x1079bf000 - 0x1079c4ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x1079cc000 - 0x1079cffff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
    0x1079d5000 - 0x1079ebfff com.apple.ImageCapture 6.0.1 (6.0.1) <09ABF2E9-D110-71A9-4A6F-8A61B683E936> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x107a05000 - 0x107a20ff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x107a31000 - 0x107a33fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x107a38000 - 0x107a3bff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x107a40000 - 0x107caafef com.apple.QuartzComposer 4.2 ({156.28}) <7586E7BD-D3BD-0EAC-5AC9-0BFA3679017C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
    0x107e04000 - 0x107e93fff com.apple.PDFKit 2.5.1 (2.5.1) <7B8A187A-F0BB-44E7-FBD4-9E1C5F9D5E85> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
    0x107ee9000 - 0x107f18ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
    0x107f47000 - 0x108182fef com.apple.imageKit 2.0.3 (1.0) <5D18C246-303A-6580-9DC9-79BE79467C95> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
    0x1082d2000 - 0x108354fff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
    0x1083aa000 - 0x1083e3ff7 com.apple.MeshKit 1.1 (49.2) <3795F201-4A5F-3D40-57E0-87AD6B714239> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
    0x10840f000 - 0x10857efe7 com.apple.QTKit 7.6.6 (1756) <250AB242-816D-9F5D-94FB-18BF2AE9AAE7> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x108668000 - 0x1086d0fff com.apple.MeshKitRuntime 1.1 (49.2) <1F4C9AB5-9D3F-F91D-DB91-B78610562ECC> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitRuntime.framework/Versions/A/MeshKitRuntime
    0x108706000 - 0x108810ff7 com.apple.MeshKitIO 1.1 (49.2) <F296E151-80AE-7764-B969-C2050DF26BFE> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.framework/Versions/A/MeshKitIO
    0x108883000 - 0x1088c4ff7 com.apple.CoreMedia 0.484.20 (484.20) <42F3B74A-F886-33A0-40EE-8399B12BD32A> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x1088e1000 - 0x108a09ff7 com.apple.MediaToolbox 0.484.20 (484.20) <628A7245-7ADE-AD47-3368-CF8EDCA6CC1C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
    0x108a7d000 - 0x108f81fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
    0x109049000 - 0x10908efff com.apple.CoreMediaIOServices 134.0 (1160) <033C41A6-EB9B-6B3B-781A-AF001A945C7A> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOServices
    0x1090b1000 - 0x109122ff7 com.apple.AppleVAFramework 4.10.12 (4.10.12) <1B68BE43-4C54-87F5-0723-0B0A14CD21E8> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x10912d000 - 0x10918ffe7 com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
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    0x10926e000 - 0x1092b5fff com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x1092e0000 - 0x1092e9ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
    0x1092f3000 - 0x109337fe7 com.apple.ImageCaptureCore 1.0.3 (1.0.3) <913FFA89-0AC8-0A8D-CC2A-364CB0F303BA> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
    0x109368000 - 0x109369fff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <5062DACE-FCE7-8E41-F5F6-58821778629C> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
    0x10936e000 - 0x109fe1fef com.apple.WebCore 6533.19 (6533.19.4) <214A0165-E3D0-1F7A-F2D5-5337E00E410A> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
    0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
     
  5. LPZ macrumors 65816

    Joined:
    Jul 11, 2006
    #5
    Well, I'm not sure I can make sense of it, because I'm not seeing any of the usual culprits. And it's crashing very soon after startup; ie, the app has only spawned 3 threads.

    If Safari is working correctly on another account, my suggestion would be try Reset Safari... from the Safari main menu.
     
  6. geoffH thread starter macrumors newbie

    Joined:
    Oct 10, 2008
    #6
    Yup, I guess I should really have posted it as "Safari doesn't open"!

    When I went back to other account, Safari had then stopped working there as well so I couldn't even get far enough with either of them to even open up the menu and try a reset.
    Fortunately, I was able to export my bookmarks to Firefox and I've ended up deleting Safari and all its files completely (via AppDelete). I've now downloaded it again, reinstalled and it's working fine - I'll just have to bring back the bookmarks and sort them properly.
    And all this started because of problems with Office 2011 (which I've still not resolved) but it certainly reminds me why I left PCs!

    Thanks for your efforts to help here LPZ. It's aways much appreciated to get a prompt response from a post. I aways seem to be looking for help rather then being able to give it though..but maybe one day! Cheers
     

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