iPhone XR Same phone different camera pics

[Lekro]

Hey,

Posting this for my girlfriend. She has concerns with the pictures taken from the front facing camera. Please take a look and give me some insight if the differences are problematic enough to have Apple take a look.

I was holding both identical XRs side by side (tried switching up hands also) taking a picture with the front camera at a direct light source. Both phones have the same camera settings.

From my understanding there should be no differences.

Both phones have the same type of screen protector (edge to edge) on them without dirt under it.


Her phone is the one that makes the light source a bit fuzzy.

 

[maerz001]

Both look bad. The second worse. Is the lens clean?

 

[Lekro]

Yeah they are, wiped with a microfiber cloth before the pictures.

Some fuzziness is expected since the sensor is looking at direct LED spotlights. The difference between the two is the concern.

 

[I7guy]

Try to tap on the screen to ensure the same focal point is being used for both captures.

 

[maerz001]

Was it different without the screen protector?

 

[Lekro]

I will take another shot tonight and compare with tap to focus. Thanks for the replies so far.

 

[Lekro]

Here are two more pictures with the same tap to focus.


Interesting thing is the difference in the actual look of the camera sensor.



No idea why is this, her camera takes good pictures outdoors though. Difference is only when pointing at direct light source.

Probably not worth the gigantic hassle at Apple (like my exchange..), but interesting observation.
These phones were manufactured at different factories (hers at Foxconn, mine at Pegatron) and times.

 

[alexhdez88]

Here are two more pictures with the same tap to focus.
View attachment 834442 View attachment 834443

Interesting thing is the difference in the actual look of the camera sensor.
View attachment 834444
View attachment 834445

No idea why is this, her camera takes good pictures outdoors though. Difference is only when pointing at direct light source.

Probably not worth the gigantic hassle at Apple (like my exchange..), but interesting observation.
These phones were manufactured at different factories (hers at Foxconn, mine at Pegatron) and times.

it´s the screen protector i have the same problem i used a 5D screen protector that was defective, take it off and you will see the difference

 

[Lekro]

If it’s indeed the screen protector then it’s a non issue. Outdoor or normal indoor pics are fine.

I can’t see any mess under it though, but that doesn’t mean it isn’t there anyway.

Still open to other opinions.

 

[jeffdanger]

Here are two more pictures with the same tap to focus.
View attachment 834442 View attachment 834443

Interesting thing is the difference in the actual look of the camera sensor.
View attachment 834444
View attachment 834445

No idea why is this, her camera takes good pictures outdoors though. Difference is only when pointing at direct light source.

Probably not worth the gigantic hassle at Apple (like my exchange..), but interesting observation.
These phones were manufactured at different factories (hers at Foxconn, mine at Pegatron) and times.

[doublepost=1559388701][/doublepost]Try taking picture without a case on the phone--different case openings and colors reflect light differently.

 

[jay968]

As a professional photographer, I'd offer that what you are seeing mainly is lens flare. This happens even with very expensive camera lenses and some more than others. Even with the great strides that cell phone manufacturers have made with the cameras inside these phones, they still have their faults and this is one of them. Why one looks (slightly) better than the other could have to do with inconsistent coatings on each of the lenses, fingerprints on them (and/or the protector) that are not easily visible, and/or just the minute differences in their placement as you took the photos.

Would bringing this to Apple's attention make any difference? Very doubtful.

BTW, a screen protector even if spotless can cause this as well. Remember, screen protectors are not normally optically corrected. If you have one that is, I would wager that it was not cheap at all.