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The phrase half baked comes to mind.

Hopefully they can fix it in software, though you’d think they would have already if they could.

Did you read the story or just the headline? When the user placed the screen protector on, she setup/registered her finger and the scanner scanned the screen protector, not her finger. So the screen protector is there all the time, so of course it would unlock.
 
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I doubt it unlocks if the fingerprint is not clear. It's probably something more obscure. Maybe the ridges of the finger get impressed onto the gel screen protector somehow?

Your optimism is misplaced. The example given in the article showed multiple non-owners unlocking the phone, so unless the ridges are permanently impressed in the protector (which is honestly worse), it is just being sloppy.
 
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malfunctions with a small air gap, so the default is to accept as successful in these cases?? They'd still be generating minutia and those minutia shouldn't match. This is a pretty ugly bug.

edit to add: there has to be more to this. Did the person enroll while the screen protector was on? I can't imagine having a good set of minutia and then placing a screen protector in place and subsequently having it fail in this manner.
The user setup the finger print scanner to scan her screen protector not her finger.
 
If you believe that iPhones overall catch less fire and explode less often, think again. Just ask any ER in the country. Also, isn't it MacBook Pros that are banned on airplanes because of massive battery issues?
What does that have to do with this? You are taking this way too personally. You like your Samsung good for you!
 
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What a ridiculous post. Is it beyond the bounds of possibility that some might just prefer it?
Maybe all I want to see is the time without the device unlocking, that a problem for you too?
Certainly some might prefer a slower less seamless method to unlock a device but that is certainly a very small minority.
 
wow, major f-up. Almost like when relatives who resemble you can unlock iPhones with face-ID, or when taped-up glasses unlock face-ID, or when masks unlock face-ID etc. etc.

Shouldn’t this read “your identical twins”, “taped glasses PUT ON THE OWNERS OF THE PHONE WHILE THEY ARE SLEEP WITHOUT THEM NOTICING” and “extremely realistic and expensive 3D masks that needs high fidelity scans of the phone owner that are virtually impossible to take without the owner noticing”?
 
Not sure if Samsung really admitted that their phone is flawed. But if they did, I commend them for having the courage to admit it. Compare to Apple that keeps saying that only “a small number of users” are affected when in reality, the issue is more widespread.
 
I don't think people are actually grasping what happened here lol. It's not like you can just go unlock literally any S10 by throwing a screen protector on it. Most of them already have a screen protector on them, so why can't you go unlock them?

You can't tell me that someone JUST figured out that if you walk to up any of the 30 S10s you see in a day with screen protectors and pick it up, you can unlock it. That's just not what happened here. Something was read by the phone when setting up the fingerprints that persisted after this screen protector was applied, so all touches looked like the fingerprint. It's not like it's an issue that's impacting every S10 out there.


edit - actually just reread again. So this woman bought an S10 (says it's hers), and put a screen protector on it. Then used her finger and her husbands finger to unlock the phone that hadn't been protected by a finger print yet. These phones aren't locked by fingerprints until you scan your fingerprint. Pressing your finger on the screen doesn't even attempt to unlock it if it's not locked by a fingerprint. Sounds like she was just "unlocking" an unlocked phone. Right? There's nothing to unlock if you haven't locked it yet lol
 
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hmm...didn’t Apple say they had replaced nearly 3M iPhone 6 batteries? Of course they are not called failures because Apple called it a support gesture for the benefit of their customers
If you want to equate one kind of battery failure that requires replacement after maybe 2.5 years to have decent battery life with one that causes fire after mere weeks, you're just making it clear that you are not interested in an honest debate.
 
I don't think people are actually grasping what happened here lol. It's not like you can just go unlock literally any S10 by throwing a screen protector on it. Most of them already have a screen protector on them, so why can't you go unlock them?

You can't tell me that someone JUST figured out that if you walk to up any of the 30 S10s you see in a day with screen protectors and pick it up, you can unlock it. That's just not what happened here. Something was read by the phone when setting up the fingerprints that persisted after this screen protector was applied, so all touches looked like the fingerprint. It's not like it's an issue that's impacting every S10 out there.


edit - actually just reread again. So this woman bought an S10 (says it's hers), and put a screen protector on it. Then used her finger and her husbands finger to unlock the phone that hadn't been protected by a finger print yet. These phones aren't locked by fingerprints until you scan your fingerprint. Pressing your finger on the screen doesn't even attempt to unlock it if it's not locked by a fingerprint. Sounds like she was just "unlocking" an unlocked phone. Right? There's nothing to unlock if you haven't locked it yet lol

I just thought so after hearing this. Long before S10 came for the market, there were speculation about S10 not accepting screen protectors due to Ultrasonic Fingerprint readers in it. I think the speculation that lousy screen protectors probably causing the issue...due to persisting fingerprint marks at the time of applying the screen protector. Hence this is probably not a security threat like cloud servers get hacked by teenagers across the continent for fun and take all personal information of the customers thinking that they are paying heavily for privacy!
 
Oh Samsung, yet again you make fools of yourselves with a rushed half baked product that doesn’t work properly.
 
Now you understand why apple prefers to wait and is not "innovative" at any price?
A similar error on the iPhone would kill Apple pay. It would be a disaster.
 
In a few months, this will be Google! Them trying to explain how the Face unlock is being easily unlocked
 
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If you believe that iPhones overall catch less fire and explode less often, think again. Just ask any ER in the country. Also, isn't it MacBook Pros that are banned on airplanes because of massive battery issues?
There is a definite difference. In Apple products, the battery sometimes take fire due to a defective battery. In NOTE, the problem was the design of the device, which caused a fire of good quality batteries.
 
That is exactly what this means.
The process which occurred was :-

Phone is set up with Fingerprint

Unapproved case is fitted

Fingerprint is no longer recognised

User opens phone with passcode, goes into settings and a new fingerprint is setup.

The fitted case screen is not thin, and had a gap between it and the phone screen resulting in a vague image whereby other fingerprints could be seen as acceptable.
 
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