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AdonisSMU

macrumors 604
Original poster
Oct 23, 2010
7,303
3,058
The Verge Reporting

Southwest Airlines flight 944 from Louisville to Baltimore was evacuated this morning while still at the gate because of a smoking Samsung Galaxy Note 7 smartphone. All passengers and crew exited the plane via the main cabin door and no injuries were reported, a Southwest Airlines spokesperson told The Verge.

More worryingly, the phone in question was a replacement Galaxy Note 7, one that was deemed to be safe by Samsung. The Verge spoke to Brian Green, owner of the Note 7, on the phone earlier today and he confirmed that he had picked up the new phone at an AT&T store on September 21st. A photograph of the box shows the black square symbol that indicates a replacement Note 7 and Green said it had a green battery icon.
 

virginiaplain0

macrumors member
Jul 25, 2011
40
12
Weeeellll this blows! Pun not intended. Every time I want to stray out of the Apple ecosystem, there's always something that brings be back in. Such as the difficulty in transitioning my music library to a non-Apple device, the crap apps in the Google Play store, bloatware that takes time to get rid of, and hardware defects like overheating batteries.

The FAA only asked people to power down their Note 7s. Now there will be an outright ban.
 

tbayrgs

macrumors 604
Jul 5, 2009
7,349
4,872
Wow...if truly, legitimately one of the new phones...just wow.

We should understand that occasional battery failures happen across all devices that use lithium ion batteries but for Samsung, they now need to make an exponential effort to insure the failure rate on their devices is practically nil, else the stigma associated with the brand could be irreparable. For the public, perception is reality and even if this is one of those rare one-offs, the perception to general consumers could be devastating.

Pixel sales now thank you as well Samsung.
 
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asleep

macrumors 68040
Sep 26, 2007
3,761
1,630
Wow, not getting it right the second time around could cost Samsung a lot of money.


Green’s colleague went back onto the plane to retrieve some personal belongings and said that the phone had burned through the carpet and scorched the subfloor of the plane.
 

Ludatyk

macrumors 603
May 27, 2012
5,703
4,771
Texas
Although I enjoyed my Note7 when I had it.

I'm relieved that I turned mine in already, I had a situation with my replacement Note7 which caused me to avoid this type of scenario all together.
 

Suckfest 9001

Suspended
May 31, 2015
1,748
2,482
Canada
durrrr its a scam guise, dun believ everything u read on th intertubes

Oh just you wait, they'll start with that in a few moments.
 

FFR

Suspended
Nov 4, 2007
4,507
2,374
London
Although I enjoyed my Note7 when I had it.

I'm relieved that I turned mine in already, I had a situation with my replacement Note7 which caused me to avoid this type of scenario all together.

What happened
 

mi7chy

macrumors G4
Oct 24, 2014
10,495
11,155
Curious why he didn't go with another Android device, like Note 5, instead of jumping ecosystems and having to repurchase all his paid apps. Plus, he should've gotten the iPhone 6S Plus since it doesn't have a ton of hardware and software issues that the iPhone 7 Plus have.
 

Ludatyk

macrumors 603
May 27, 2012
5,703
4,771
Texas
What happened


I bought mine thru Best Buy.

And I'm under a Family Plan which I have members of my family pay their share. My reservations Note7 was ready to be picked up.. but Best Buy procedure is that they see a valid upgrade line in order to do a replacement.

And because my account wasn't current, I would had to wait for my replacement. Granted, I could had paid one of my family members part to successfully replace my Note7. But I just decided to return the Note7 all together.

When my account became current I went ahead gotten a 7 Plus.
 
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FFR

Suspended
Nov 4, 2007
4,507
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London
I bought mine thru Best Buy.

And I'm under a Family Plan which I have members of my family pay their share. My reservations Note7 was ready to be picked up.. but Best Buy procedure is that they see a valid upgrade line in order to do a replacement.

And because my account wasn't current, I would had to wait for my replacement. Granted, I could had paid one of my family members part to successfully replace my Note7. But I just decided to return the Note7 all together.

When my account became current I went ahead gotten a 7 Plus.

Sounds like a mess.
How are you enjoying your iPhone?
 

FFR

Suspended
Nov 4, 2007
4,507
2,374
London
Curious why he didn't go with another Android device, like Note 5, instead of jumping ecosystems and having to repurchase all his paid apps. Plus, he should've gotten the iPhone 6S Plus since it doesn't have a ton of hardware and software issues that the iPhone 7 Plus have.

Because his Samsung phone exploded while on a plane.

Probably doesn't care about the hassles associated with switching ecosystems after his phone exploded.

Have two iPhone 7 plus's no hardware or software problems whatsoever.
 

JackieInCo

Suspended
Jul 18, 2013
5,178
1,601
Colorado
The nice thing about Apple is that there has never been a recall because of an exploding or iPhone going up in smoke. There has been known cases where iPhones have done this in the past but usually isolated cases. I remember some were because people used those knock off chargers. Of course Apple also recalled chargers one year.
 

AustinIllini

macrumors G5
Oct 20, 2011
12,690
10,524
Austin, TX
The nice thing about Apple is that there has never been a recall because of an exploding or iPhone going up in smoke. There has been known cases where iPhones have done this in the past but usually isolated cases. I remember some were because people used those knock off chargers. Of course Apple also recalled chargers one year.
The nice thing about Apple is, if this were to happen, you could interface directly with Apple in a store in a mall or wherever instead of having to go through the carrier. The nice thing about Apple is their CEO is an operations master so if this were to happen, Apple would squash it quick and not screw around like Samsung did.
 
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JackieInCo

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Jul 18, 2013
5,178
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The nice thing about Apple is, if this were to happen, you could interface directly with Apple in a store in a mall or wherever instead of having to go through the carrier. The nice thing about Apple is their CEO is an operations master so if this were to happen, Apple would squash it quick and not screw around like Samsung did.
Exactly. People on some of the Android forums keep bringing up the few iPhones that have gone up in smoke over the years and wonder why there was never a recall. They were never enough that did this to warrant a recall. That's the difference. With Samsung, there were something like 79 phones that did this. Some of them they weren't able to confirm because the owners refused to hand over the phone or simply couldn't be contacted so Samsung "wrote" them off.

Anyways, Samsung deserves the negative coverage on this since they rushed the Note 7 to beat the iPhone. They should have taken their time.
 
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C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,460
The nice thing about Apple is, if this were to happen, you could interface directly with Apple in a store in a mall or wherever instead of having to go through the carrier. The nice thing about Apple is their CEO is an operations master so if this were to happen, Apple would squash it quick and not screw around like Samsung did.
Didn't Samsung get on it fairly quickly?
 
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C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,460
It's unclear if Samsung knew about potential battery defects. They knew in late August and issued the stop sale early September.

They don't appear to have fixed the issue, however.
Well, it seems like they took action. That said it seems like perhaps their fixes might be having issues too. That's certainly not good, but that's kind of neither her nor there as far as any other company goes as there can certainly be companies that pull something and make fixes that don't end up fully addressing the issue or having some other issues too.
 
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