Hi, I work in the contact centre of a well known phone company in the UK. Preparing for the Galaxy S5 launch, the company held a strategy meeting to discuss the risks of the launch on the contact centre. Apparently, S5 pre-orders are not where the company anticipated. Whilst exact numbers weren't given, the company expects to have sufficient stock to meet all pre-orders and we should see little impact within the contact centre. This of course only applies to the White and Black models as the Blue and Gold are delayed until late April (Blue) and May (Gold). However, it suggests the S5 may disappoint Samsung. In addition to this, Samsung have apparently reduced the cost of the S5 in South Korea by 10%. Are sales below expectations?