SBBOD and when to give up...

Discussion in 'Mac Basics and Help' started by HamletRL, Jun 21, 2015.

  1. HamletRL macrumors newbie

    Joined:
    Jun 21, 2015
    #1
    I am attempting to recover from what appears to have been a power surge two nights ago. I am left with the infamous Spilling Beach Ball of Death (SBBOD), but what is weird about it is that it only appears to affect my admin account, not when in Safe Mode and not via a Guest account. I am missing something and can use some help before I throw in the towel and am forced to drop off my MacBook Pro to the Geek Squad (and wait an eternity to get it back).

    I have a MacBook Pro i7, mid-2012, quad-core with 8GB of RAM. When the power surge hit, it scrambled my screen, and we lost cable, internet, phone service at the house. Later, after the internet was back, I attempted to log in as normal but after selecting the admin account, the unit freezes and I have the SBBOD. I have tried to cull through several forums and have tried the following:
    - Disconnected all other hardware attached to the MacBookPro
    - Did Apple Hardware Test -- no problem found
    - Ran Keychain First Aid -- no problem
    - Got into Safe Mode and removed all non-essential startup apps (only what I recognized)
    - Looked at Activity Monitor (but I didn't know what I was looking at, and then again, it was in Safe Mode)
    - Verified/Repaired permissions -- no problem found
    - Did Disk Repair -- no problem

    I am able to set up another admin account, which seems to be fine (no SBBOD), but now I'm faced with "giving up" and having to consider migrating all my stuff to the new admin account and praying that I don't introduce the same issue.

    I've seen a reference to plist and Library files, but know absolutely nothing about them. With so many things apparently right (no hardware or permission problems, and other accounts semi-functional), it appears that only a specific part of the original admin file is corrupted. I'd like to avoid having to do the migration if I can solve the original problem.

    Any suggestions? Is the migration route the way to go?

    Many thanks for any help...

    Rick
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    If it works in safe mode and does not work otherwise, that points to a startup or login items causing the problem. Safe mode bypasses any startup or login items. There are a couple places for startup items outside that login items screen, so you may have some items there.

    Try this. Install and run the app Etrecheck. That will make an anonymized report showing all login or startup items. Post the report up here and we can take look at it for you and help.
     
  3. HamletRL thread starter macrumors newbie

    Joined:
    Jun 21, 2015
    #3
    Absolutely fantastic! I appreciate the quick response...
    Got the app and generated the report...

    Problem description:

    Having problem with the spinning beach ball of death (SBBOD) when attempting to log into my admin account. This happened after a power surge. Does not appear to be a problem with this account in Safe Mode, nor with the guest account. Checked numerous things via suggestions on this forum and the Apple Support pages.



    EtreCheck version: 2.2 (132)

    Report generated 6/21/15, 1:50 PM

    Download EtreCheck from http://etresoft.com/etrecheck



    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

    Click the [Click to remove] links for help removing adware.



    Hardware Information: ℹ️

    MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

    MacBook Pro - model: MacBookPro9,1

    1 2.6 GHz Intel Core i7 CPU: 4-core

    8 GB RAM Upgradeable

    BANK 0/DIMM0

    4 GB DDR3 1600 MHz ok

    BANK 1/DIMM0

    4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 12 - SN = D863035R1JZDGDLBY


    Video Information: ℹ️

    Intel HD Graphics 4000

    NVIDIA GeForce GT 650M - VRAM: 1024 MB


    System Software: ℹ️

    OS X 10.10.3 (14D136) - Time since boot: 0:16:10


    Disk Information: ℹ️

    APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)

    EFI (disk0s1) <not mounted> : 210 MB

    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

    Macintosh HD (disk1) / : 748.93 GB (623.94 GB free)

    Core Storage: disk0s2 749.30 GB Online


    MATSHITADVD-R UJ-8A8


    USB Information: ℹ️

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM20702 Hub

    Apple Inc. Bluetooth USB Host Controller

    Apple Inc. Apple Internal Keyboard / Trackpad


    Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus


    Configuration files: ℹ️

    /etc/launchd.conf - Exists

    /etc/hosts - Count: 1


    Gatekeeper: ℹ️

    Mac App Store and identified developers


    Adware: ℹ️

    Genieo, InstallMacAdware! [Click to remove]

    More adware filesAdware! [Click to remove]


    Kernel Extensions: ℹ️

    /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache

    [not loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]



    /System/Library/Extensions

    [not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]

    [not loaded] com.kaspersky.kext.klif (3.0.0d23) [Click for support]

    [not loaded] com.kaspersky.nke (1.0.2d43) [Click for support]

    [not loaded] com.onset.driver.HOBOkext (2.0.6 - SDK 10.10) [Click for support]



    /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

    [not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]

    [not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]

    [not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]

    [not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]



    Problem System Launch Daemons: ℹ️

    [failed] com.apple.mtrecorder.plist

    [failed] com.apple.watchdogd.plist [Click for details]


    Launch Agents: ℹ️

    [not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

    [not loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]

    [not loaded] com.amazon.sendtokindle.launcher.plist [Click for support]

    [not loaded] com.google.keystone.agent.plist [Click for support]

    [not loaded] com.oracle.java.Java-Updater.plist [Click for support]

    [not loaded] com.rosettastone.rosettastonedaemon.plist [Click for support]

    [not loaded] org.macosforge.xquartz.startx.plist [Click for support]


    Launch Daemons: ℹ️

    [not loaded] com.adobe.fpsaud.plist [Click for support]

    [not loaded] com.fitbit.galileod.plist [Click for support]

    [not loaded] com.google.keystone.daemon.plist [Click for support]

    [not loaded] com.kaspersky.kav.plist [Click for support]

    [not loaded] com.microsoft.office.licensing.helper.plist [Click for support]

    [not loaded] com.oracle.java.Helper-Tool.plist [Click for support]

    [not loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

    [not loaded] com.starfield.backupservice.plist [Click for support]

    [not loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]


    User Launch Agents: ℹ️

    [not loaded] com.adobe.ARM.[...].plist [Click for support]

    [not loaded] com.adobe.ARM.[...].plist [Click for support]

    [not loaded] com.akamai.single-[redacted]-client.plist [Click for support]

    [not loaded] com.amazon.cloud-player.plist [Click for support]

    [not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

    [not loaded] com.genieo.completer.download.plist Adware! [Click to remove]

    [not loaded] com.genieo.completer.ltvbit.plist Adware! [Click to remove]

    [not loaded] com.genieo.completer.update.plist Adware! [Click to remove]

    [not loaded] com.google.Chrome.framework.plist [Click for support]

    [not loaded] com.spotify.webhelper.plist [Click for support]


    User Login Items: ℹ️

    WorkspaceUpdate Application Hidden (/Applications/Workspace/WorkspaceUpdate.app)

    Dropbox Application (/Applications/Dropbox.app)

    HP Installer UNKNOWN Hidden (missing value)

    Google Drive Application (/Applications/Google Drive.app)

    AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)

    Google Chrome Application Hidden (/Applications/Google Chrome.app)

    Autodesk 360 Application Hidden (/Applications/Autodesk/Autodesk 360.app)

    EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

    Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

    KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

    fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)


    Internet Plug-ins: ℹ️

    Google Earth Web Plug-in: Version: 7.1 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

    FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

    AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

    Flash Player: Version: 17.0.0.188 - SDK 10.6 Outdated! Update

    QuickTime Plugin: Version: 7.7.3

    SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

    GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]

    JavaAppletPlugin: Version: Java 8 Update 45 Check version



    User internet Plug-ins: ℹ️

    WbeTools64_14: Version: 1.0.23.53 © 2013 - SDK 10.6 [Click for support]

    WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

    Picasa: Version: 1.0 - SDK 10.4 [Click for support]

    Google Earth Web Plug-in: Version: 7.1 [Click for support]

    fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Click for support]



    Safari Extensions: ℹ️

    Virtual Keyboard

    URL Advisor


    3rd Party Preference Panes: ℹ️

    Akamai NetSession Preferences [Click for support]

    Flash Player [Click for support]

    Java [Click for support]

    Tuxera NTFS [Click for support]


    Time Machine: ℹ️

    Time Machine not configured!



    Top Processes by CPU: ℹ️

    3% WindowServer

    1% SystemUIServer

    1% fontd

    1% Google Chrome Helper(13)

    0% taskgated


    Top Processes by Memory: ℹ️

    1.35 GB Google Chrome Helper(13)

    663 MB kernel_task

    270 MB Evernote

    180 MB iconservicesagent(2)

    180 MB Google Chrome


    Virtual Memory Information: ℹ️

    1.78 GB Free RAM

    6.21 GB Used RAM

    0 B Swap Used


    Diagnostics Information: ℹ️

    Jun 21, 2015, 01:31:00 PM Self test - passed

    Jun 20, 2015, 10:46:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-224627_[redacted].crash

    Jun 20, 2015, 10:46:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-224616_[redacted].crash

    Jun 20, 2015, 10:46:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-224613_[redacted].crash

    Jun 20, 2015, 08:40:57 PM /Library/Logs/DiagnosticReports/galileod_2015-06-20-204057_[redacted].crash

    Jun 20, 2015, 08:22:43 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-06-20-082243_[redacted].crash

    Jun 20, 2015, 04:57:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-165719_[redacted].crash

    Jun 20, 2015, 11:36:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-113603_[redacted].crash

    Jun 19, 2015, 10:09:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-06-19-100937_[redacted].crash
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Looks like you have some adware installed there for starters. Use the app AdwareMedic to get rid of it and see if that helps.

    I would also uninstall the Kaspersky AV stuff. Use ClamXAV is you want to run an AV package.

    There are also some crash logs there related to fontd. Try running Font Book app and select all fonts then validate the fonts and also check for duplicates. You will see both those options in the app's menus.

    If that does not fix things, you only option is to work your way through removing some of those launch daemon and launch agent process until you find the one causing the problem.

    It looks like you ran Etrecheck from safe mode. Run it again in regular mode if you can. Then the report will show which of those launch items are actually running and that will help you narrow it down.

    You do have a lot of third party launch/startup items there.
     
  5. HamletRL thread starter macrumors newbie

    Joined:
    Jun 21, 2015
    #5
    Weaselboy...
    I have good news... and more good news.
    I got some additional feedback that suggested I do a SMC reset, which I understand is System Management Controller. It appears to have worked, and I am now able to log into my admin account without being frozen by the SBBOD.

    The following is the EtreCheck report after having run the SMC reset and doing the things you suggested in your last post. I appreciate your insight into the this.

    Rick
    ==============================

    Problem description:

    This is the “post” version of EtreCheck.app after the SMC reset was done and seemed to correct most of my problems. Per direction from Weaselboy, who I am seriously writing in as my beneficiary, I deleted Adware, uninstalled Kaspersky AV and ran the Font Book app. I’d appreciate any further feedback on the following report. I’m not used to “looking under hood”, so to speak, and appreciate learning.



    Rick



    EtreCheck version: 2.2 (132)

    Report generated 6/21/15, 3:33 PM

    Download EtreCheck from http://etresoft.com/etrecheck



    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.



    Hardware Information: ℹ️

    MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

    MacBook Pro - model: MacBookPro9,1

    1 2.6 GHz Intel Core i7 CPU: 4-core

    8 GB RAM Upgradeable

    BANK 0/DIMM0

    4 GB DDR3 1600 MHz ok

    BANK 1/DIMM0

    4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 12 - SN = D863035R1JZDGDLBY


    Video Information: ℹ️

    Intel HD Graphics 4000

    NVIDIA GeForce GT 650M - VRAM: 1024 MB

    Color LCD 1440 x 900

    A150X1 832 x 624 @ 75 Hz


    System Software: ℹ️

    OS X 10.10.3 (14D136) - Time since boot: 0:35:52


    Disk Information: ℹ️

    APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)

    EFI (disk0s1) <not mounted> : 210 MB

    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

    Macintosh HD (disk1) / : 748.93 GB (630.36 GB free)

    Core Storage: disk0s2 749.30 GB Online


    MATSHITADVD-R UJ-8A8


    USB Information: ℹ️

    VIA Labs, Inc. 4-Port USB 3.0 Hub

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM20702 Hub

    Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

    Fitbit Inc. Fitbit Base Station


    Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus


    Configuration files: ℹ️

    /etc/hosts - Count: 1


    Gatekeeper: ℹ️

    Mac App Store and identified developers


    Kernel Extensions: ℹ️

    /System/Library/Extensions

    [not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]

    [not loaded] com.onset.driver.HOBOkext (2.0.6 - SDK 10.10) [Click for support]



    /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

    [not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]

    [not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]

    [not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]

    [not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]



    Problem System Launch Daemons: ℹ️

    [failed] com.apple.mtrecorder.plist


    Launch Agents: ℹ️

    [not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

    [running] com.adobe.AdobeCreativeCloud.plist [Click for support]

    [running] com.amazon.sendtokindle.launcher.plist [Click for support]

    [loaded] com.google.keystone.agent.plist [Click for support]

    [loaded] com.oracle.java.Java-Updater.plist [Click for support]

    [running] com.rosettastone.rosettastonedaemon.plist [Click for support]

    [loaded] org.macosforge.xquartz.startx.plist [Click for support]


    Launch Daemons: ℹ️

    [loaded] com.adobe.fpsaud.plist [Click for support]

    [failed] com.apple.spirecorder.plist

    [running] com.fitbit.galileod.plist [Click for support]

    [loaded] com.google.keystone.daemon.plist [Click for support]

    [loaded] com.microsoft.office.licensing.helper.plist [Click for support]

    [loaded] com.oracle.java.Helper-Tool.plist [Click for support]

    [loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

    [running] com.starfield.backupservice.plist [Click for support]

    [loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]


    User Launch Agents: ℹ️

    [loaded] com.adobe.ARM.[...].plist [Click for support]

    [loaded] com.adobe.ARM.[...].plist [Click for support]

    [running] com.akamai.single-[redacted]-client.plist [Click for support]

    [running] com.amazon.cloud-player.plist [Click for support]

    [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

    [failed] com.google.Chrome.framework.plist [Click for support] [Click for details]

    [loaded] com.spotify.webhelper.plist [Click for support]


    User Login Items: ℹ️

    WorkspaceUpdate Application Hidden (/Applications/Workspace/WorkspaceUpdate.app)

    Dropbox Application (/Applications/Dropbox.app)

    HP Installer UNKNOWN Hidden (missing value)

    Google Drive Application (/Applications/Google Drive.app)

    AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)

    Google Chrome Application Hidden (/Applications/Google Chrome.app)

    Autodesk 360 Application Hidden (/Applications/Autodesk/Autodesk 360.app)

    EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

    Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

    KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

    fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)


    Internet Plug-ins: ℹ️

    Google Earth Web Plug-in: Version: 7.1 [Click for support]

    Default Browser: Version: 600 - SDK 10.10

    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

    FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

    AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]

    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

    Flash Player: Version: 17.0.0.188 - SDK 10.6 Outdated! Update

    QuickTime Plugin: Version: 7.7.3

    SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]

    AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]

    GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]

    JavaAppletPlugin: Version: Java 8 Update 45 Check version



    User internet Plug-ins: ℹ️

    WbeTools64_14: Version: 1.0.23.53 © 2013 - SDK 10.6 [Click for support]

    WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

    Picasa: Version: 1.0 - SDK 10.4 [Click for support]

    Google Earth Web Plug-in: Version: 7.1 [Click for support]

    fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Click for support]



    3rd Party Preference Panes: ℹ️

    Akamai NetSession Preferences [Click for support]

    Flash Player [Click for support]

    Java [Click for support]

    Tuxera NTFS [Click for support]


    Bad Fonts: ℹ️

    Savoye LET.ttc: /Library/Fonts/Savoye LET.ttc




    Time Machine: ℹ️

    Time Machine not configured!



    Top Processes by CPU: ℹ️

    23% Google Chrome Helper(15)

    6% WindowServer

    1% Google Chrome

    1% fontd

    1% Creative Cloud


    Top Processes by Memory: ℹ️

    1.69 GB Google Chrome Helper(15)

    794 MB kernel_task

    623 MB mds_stores

    197 MB Google Drive

    180 MB Google Chrome


    Virtual Memory Information: ℹ️

    1.09 GB Free RAM

    6.90 GB Used RAM

    0 B Swap Used


    Diagnostics Information: ℹ️

    Jun 21, 2015, 02:55:25 PM Self test - passed

    Jun 21, 2015, 01:58:00 PM /Library/Logs/DiagnosticReports/WindowServer_2015-06-21-135800_[redacted].cpu_resource.diag [Click for details]

    Jun 20, 2015, 10:46:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-224627_[redacted].crash

    Jun 20, 2015, 10:46:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-224616_[redacted].crash

    Jun 20, 2015, 10:46:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-224613_[redacted].crash

    Jun 20, 2015, 08:40:57 PM /Library/Logs/DiagnosticReports/galileod_2015-06-20-204057_[redacted].crash

    Jun 20, 2015, 04:57:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-165719_[redacted].crash

    Jun 20, 2015, 11:36:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-20-113603_[redacted].crash

    Jun 20, 2015, 08:22:43 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-06-20-082243_[redacted].crash

    Jun 19, 2015, 10:09:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-06-19-100937_[redacted].crash
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Yay! That is good news. Glad you are fixed up.

    The only outstanding issue I see there is one font that may be corrupt. Try going into Font Book and select the font and see if you can repair (validate it).
     
  7. glenthompson macrumors 68000

    glenthompson

    Joined:
    Apr 27, 2011
    Location:
    Virginia
    #7
    I can't help with the original problem but something that's a red flag for me the the fact that Time Machine is not configured. I hope you are using something for regular, automatic backup. All hardware fails at sometime.
     
  8. HamletRL thread starter macrumors newbie

    Joined:
    Jun 21, 2015
    #8
    Thanks for the input. I've put Time Machine on my ToDo list for today.
     

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