Scam allert..Orange Tech Serv. Extortion

Discussion in 'Mac Apps and Mac App Store' started by Phil in ocala, Feb 1, 2017.

  1. Phil in ocala Suspended

    Phil in ocala

    Jul 14, 2016
    Bought a cheap Canon printer...instructions were vague a phone number offer by canon....called 800.652.2666 they said they were canon and in LA but guy had a thick accent. Says to to this site and download app and I will take care of he then says I am infected and for a mere $99 he can take care of me...had a hard time getting rid of his application.
    Finally got canon on phone and he says it happens all the time.
    The MX 492 is a horrible printer with an LCD unlit readout and demands you put in your wifi password using technology that is years old making it difficult at best . I am sending this junk back to merchant.
  2. phrehdd macrumors 68040


    Oct 25, 2008
    Sorry to hear that. Similar happened to a friend of mine when she got a pop up on her computer saying it was infected and to contact a number to receive Microsoft help. She did and like yourself, downloaded an app and then they proceeded to scan her computer. This is where I stepped in and the short version is they wont contact her any more, I wiped everything and re-installed from scratch along with changing some items on her network. The app that was put on was a very resilient application and not easy to remove and had gotten into all sorts of stuff (this is why I preferred to do a truly clean re-install).

    As for printers - yep, WiFi printers can be a prime vulnerability if they are allowed to connect either with no security or with just WEP (as opposed to WAP2 personal).
  3. chscag macrumors 68040


    Feb 17, 2008
    Fort Worth, Texas
    I have had nothing but problems with an inexpensive Canon printer. The WiFi setup instructions were horrible and it was difficult to setup. Luckily the printer was a freebe from Apple when I purchased my iMac. After using it for a year the print head gave up. In my opinion, Canon needs to stick with making cameras and get out of the printer business. :mad:
  4. Phil in ocala thread starter Suspended

    Phil in ocala

    Jul 14, 2016
    Its designed in China, made in China and pure cheap Chinese crap...they are well known for.

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3 February 1, 2017