Scanned PNG's not appearing correctly

[flarn2006]

Whenever I scan an image (my scanner is an HP Photosmart C4480) and save it as a PNG, it scans and saves fine. However, when I open the file in Preview, it flashes up a low-quality version of the image for a split second, and then just turns black. Sometimes when zooming I can get the low-quality image to appear again, but then it just turns black again. What's wrong?

 

[sashok]

Interestingly enough, this happens to me as well. I don't know what else to do except to not scan to PNG.

When I open the file in Illustrator or Photoshop, this doesn't happen. Does anybody else have any insight/suggestions/recommendations?

- Alex

 

[rkdiddy]

Interestingly enough, this happens to me as well. I don't know what else to do except to not scan to PNG.

When I open the file in Illustrator or Photoshop, this doesn't happen. Does anybody else have any insight/suggestions/recommendations?

- Alex

I would scan to TIFF, JPEG or PDF - that will be recognized on any OS. PNG is really picky - I know I've built a few websites with PNG files the navigation bar and on some of the older browsers they wouldn't appear.