Scanned PNG's not appearing correctly

Discussion in 'Mac Accessories' started by flarn2006, Jul 8, 2009.

  1. flarn2006 macrumors newbie

    Jul 7, 2009
    Whenever I scan an image (my scanner is an HP Photosmart C4480) and save it as a PNG, it scans and saves fine. However, when I open the file in Preview, it flashes up a low-quality version of the image for a split second, and then just turns black. Sometimes when zooming I can get the low-quality image to appear again, but then it just turns black again. What's wrong?
  2. sashok macrumors newbie

    Sep 17, 2007
    Interestingly enough, this happens to me as well. I don't know what else to do except to not scan to PNG.

    When I open the file in Illustrator or Photoshop, this doesn't happen. Does anybody else have any insight/suggestions/recommendations?

    - Alex
  3. rkdiddy macrumors 65816


    Mar 19, 2008
    OC Baby!
    I would scan to TIFF, JPEG or PDF - that will be recognized on any OS. PNG is really picky - I know I've built a few websites with PNG files the navigation bar and on some of the older browsers they wouldn't appear.

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