Scanning

Discussion in 'macOS' started by rph24, Mar 8, 2009.

  1. rph24 macrumors newbie

    Joined:
    Oct 9, 2004
    #1
    Every time I try to scan something, the program crashes and I get a message that says "the application HP Scan Pro quit unexpectedly." This happens every time.
    I have a HP Photosmart C4280. I've already uninstalled everything and then reinstalled it using the downloads from HP.com
     
  2. MisterMe macrumors G4

    MisterMe

    Joined:
    Jul 17, 2002
    Location:
    USA
    #2
    1. Which version HP Scan Pro?
    2. Which version MacOS X?
    3. Which model Mac?
     
  3. Jethryn Freyman macrumors 68020

    Jethryn Freyman

    Joined:
    Aug 9, 2007
    Location:
    Australia
  4. rph24 thread starter macrumors newbie

    Joined:
    Oct 9, 2004
    #4
    Scanner

    OS 10.5.6
    2.16 GHZ Intel Core 2 Duo
    7.4.5 HP Scan Pro
     
  5. bertpalmer macrumors 6502

    Joined:
    Apr 12, 2007
    #5
    I also had this problem for an Epson scanner.

    Did you install the program whilst logged in as the administrator?

    I installed it as a regular user and it didn't work - but when I installed it from the admin account it worked ok.
     
  6. rph24 thread starter macrumors newbie

    Joined:
    Oct 9, 2004
  7. rph24 thread starter macrumors newbie

    Joined:
    Oct 9, 2004
    #7
    Scanner

    I've noticed lately that it crashes when I scan to a PDF File.
     

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