ScanSnap - Updater unable to find ScanSnap Manager?

Discussion in 'Mac Apps and Mac App Store' started by victorhooi, Jul 1, 2011.

  1. victorhooi macrumors member

    Joined:
    Mar 29, 2011
    #1
    Hi,

    I'm attempting to setup my Fujitsu ScanSnap 1500 on my Macbook, with OSX 10.7 Lion (11A494a).

    I downloaded ScanSnap_V22L11.dmg, and installed that successfully.

    I then rebooted my computer.

    I then downloaded ScanSnap_V30L23.dmg, and attempted to run that, and I got the error message:

    "Cannot run the update because the target ScanSnap Manager is not installed."

    Also, I noticed here:

    http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/lion_download.html

    that they refer to a Help -> Online Updates option, however, this isn't available in my version of ScanAnp (V22L11), which is from 2008.

    And I can't seem to find a a full installer for any later version than V22L11 either.

    Has anybody else managed to update their version of ScanSnap Manager on Mac?

    Cheers,
    Victor
     

    Attached Files:

  2. billrush macrumors newbie

    Joined:
    Jul 5, 2011
    #2
    it does work

    Here's the solution that worked for me:


    js says:
    September 1, 2010 at 7:27 pm
    p.s. I had to add one step to your instructions: the V22L12 on the page you linked to being an upgrade, I had to first install Fujitsu’s V22L11 (non-upgrade, full install), available for download from their “ScanSnap Manager for Mac” page at: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac.html


    This is from Tech Envy

    The overall article is here and you have to read the article and the comments. The above is a quote from a comment:
    http://techenvy.com/hack/mac-osx-drivers-for-windows-scansnap#comment-194
     
  3. DustinT macrumors 68000

    DustinT

    Joined:
    Feb 26, 2011
    #3
    Ya, I just brought home a new scanner and the disk inside was for version 3.0 which installed fine. I hit the update button inside the app and it downloaded 3.2 which seems to be working fine.
     
  4. canadaduane macrumors newbie

    Joined:
    May 29, 2008
    #4
    Request a Download of ScanSnap

    It took me ages to discover that you can request a full download of the software here:

    https://www.pfu.fujitsu.com/registration/ss-setpg/en/no-check01.html

    You'll need the model and serial number from the back of the ScanSnap device to get authorization (via email).

    I then downloaded the latest "update" to the software (v.3.2L41 at the time of writing) and that brought me up to date.
     

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