Scratch marks in the metal above 14 keys

Discussion in 'MacBook Air' started by Daginator, Jul 1, 2012.

  1. Daginator macrumors newbie

    Joined:
    Apr 22, 2012
    #1
    Hi guys

    I´ve had my new mid 2012 air for a couple of days now, and i just noticed marks in the metal above 14 keys. They are 1-2 mm wide scratch marks that can be seen in certain lightings. They look like they have been caused by some machine in the factory. Do someone else have these scratch marks?
     
  2. Daginator thread starter macrumors newbie

    Joined:
    Apr 22, 2012
    #2
    I managed to photograph the marks with my 4S. Not the best picture quality but you can see the marks. How do I upload?
     
  3. 3bs macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #3
    No scratches on mine. Try to upload some pictures.
     
  4. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #4
    Click on the little paper clip icon in the message box and a dialog box will pop up that enables you to upload a picture. It needs to be less than 2.86MB, so save it as a lower-quality JPG if necessary.

    On a side note, most Apple products are hand-assembled, so there will occasionally be some production defects. How noticeable are they? If it is going to bother you, consider exchanging it, but if it works otherwise, then consider the hassle of exchanging vs. keeping it.
     
  5. Daginator thread starter macrumors newbie

    Joined:
    Apr 22, 2012
    #5
    I think that the picture is larger than 2,86 mb?

    I had some issues with my last air but never returned it, this time I think I will return it. Can't justify living with a problem when you've payed a substantial amount of money.
     
  6. Daginator thread starter macrumors newbie

    Joined:
    Apr 22, 2012
    #6
    They shimmer in certain lightings. Especially when the sun is shining from the side
     
  7. jeremyx macrumors member

    Joined:
    Jun 15, 2012
    #7
    Upload it to imgur or somewhere and link it here.
     
  8. Daginator thread starter macrumors newbie

    Joined:
    Apr 22, 2012
    #8
    http://i.imgur.com/QFegk.jpg

    You can see the marks above for example Ä, Ö, Å, K, O, H, Y, T, 0 and ?.

    Zoom in and you will see small shiny marks.
     
  9. kodeman53 macrumors 65816

    Joined:
    May 4, 2012
    #9
    Click Here for picture.
     
  10. Daginator thread starter macrumors newbie

    Joined:
    Apr 22, 2012
    #10
    Thanks!
     
  11. Kyllle macrumors 6502

    Joined:
    Apr 25, 2011
    #11
    Don't think that's normal unless those marks have some significance regarding the foreign keyboard, but I wouldn't expect so.

    If it bothers you I'm sure Apple would swap it out for you.
     
  12. yoyoma1992 macrumors member

    Joined:
    Jun 20, 2012
    #12
    Limited edition? :eek:
     
  13. 3bs macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #13
    I would definitely talk to Apple about getting that replaced.
     
  14. Stetrain macrumors 68040

    Joined:
    Feb 6, 2009
    #14
    It actually looks worse in the photo than I was expecting. Apple should replace that for you, it looks like a manufacturing defect.
     
  15. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #15
    Yes, I think Apple would replace that for you.
     
  16. Daginator thread starter macrumors newbie

    Joined:
    Apr 22, 2012
    #16
    Yeah it's bad I know! Love the computer besides those marks. No other defect, but I will try to replace it, can't live with them!
     

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