Hey guys, my girlfriend has accidentally dropped her iPhone 5C on the floor while at work... First time it happened since she has the phone and the screen got a scratch. It's not that big, but it's bad... It's horizontal, covering all the distance of the screen from left to right. Now... I bought her the phone as a Christmas gift last December, and my heart is crying because I used financing and I'm still paying for it... It's still in warranty of course, but no Apple Care. I gave a look at the forums and seems like bringing it at the Apple Store sometimes they replace it and others they don't, is that true? It's all about luck? Or there is any alternative to fix it? Thanks a lot in advance.