Scratch on new Iphone 3gs

Discussion in 'iPhone' started by precator, Jun 30, 2009.

  1. precator macrumors member

    Apr 10, 2007
    It's rather large. Since im within my return policy, do you think Apple will take care of this for me?
  2. Unspoken Demise macrumors 68040

    Unspoken Demise

    Apr 16, 2009
    Did you buy it from and Apple store?
    Honestly, unless for whatever reason, its Apple's fault there is a scratch, then no, they won't cover it. You cant even return the phone in the 30 day period if there is physical damage. They have to resell these things.

    If its your fault, Apple employees will probably know this and will turn you down.

    However, if you find a manufacturer defect...
  3. samcraig macrumors P6

    Jun 22, 2009
    Not to pick on you. But how is the scratch Apple's fault? I am sure they will exchange it because they are pretty good about customer service like that - but the next time you wonder WHY Apple charges so much for their stuff, you can remember all these posts on people returning products for their failture to keep them in proper condition.
  4. rfrankl macrumors 6502a

    Apr 15, 2006
  5. eawmp1 macrumors 601


    Feb 19, 2008
    If you are not joking, then you are one of the most sorry people on here. Buy a case and conceal the scratch. DON'T GO TO APPLE FOR A SCRATCH.

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