I received my MacBook Pro 16 today and I was disappointed to see it scratched in the top-left corner:
Admittedly, it travelled a long way: from Texas, US to Romania. The package was shipped with USPS and the MacBook was in the original Apple box.
The obvious explanation is that USPS messed up and the scratch was caused by the bumps that went into on and off-loading the package to and from airplanes. But shouldn't the crack be bigger?
It could also be a fabric defect. The expediter didn't open the Apple box, so it's hard to confirm this - but let's suppose that it is true, or that this specific MacBook had the bezels poorly assembled. Can this be part of Apple's standard 12 months warranty?
Admittedly, it travelled a long way: from Texas, US to Romania. The package was shipped with USPS and the MacBook was in the original Apple box.
The obvious explanation is that USPS messed up and the scratch was caused by the bumps that went into on and off-loading the package to and from airplanes. But shouldn't the crack be bigger?
It could also be a fabric defect. The expediter didn't open the Apple box, so it's hard to confirm this - but let's suppose that it is true, or that this specific MacBook had the bezels poorly assembled. Can this be part of Apple's standard 12 months warranty?
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