Scratched sapphire display.

Discussion in 'Apple Watch' started by jordynicholls, Nov 4, 2015.

  1. jordynicholls macrumors newbie

    jordynicholls

    Joined:
    Jun 8, 2015
    #1
    I'm so disappointed with my Apple Watches build quality. Found three cosmetic issues.

    - Sapphire Screen has scratched ( Apple market this as being scratch resistant )
    - Stainless steal has scratched ( expected )
    - The colour on my blue leather look has faded.


    I doubt I can do anything about these issues a swell.
     
  2. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #2
    Keep it in the box? On a serious note - bummer about the first bullet point
     
  3. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #3
    Scratch resistant is not scratch proof. what did your watch rub against that was hard enough to scratch the glass?
     
  4. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #4
    Things that are not necessarily "hard" can scratch sapphire. I believe sand, for instance, can sometimes scratch sapphire, depending upon its composition.
     
  5. Armen macrumors 604

    Armen

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    Apr 30, 2013
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    127.0.0.1
    #5
    this is why I was curious. see video below.

     
  6. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    All of the above is to be expected with normal wear.
     
  7. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #7
    Sapphire is very hard to scratch, what happened to have caused your screen to be scratched?
    SS imo is a scratch magnet and it was the major reason why I opted for the sport model (there were other reasons as well).
    Depending on the age of the band, take it back to apple and complain.

    Do you have AppleCare for the watch?
     
  8. jordynicholls thread starter macrumors newbie

    jordynicholls

    Joined:
    Jun 8, 2015
    #8

    I must of knocked it in work on a table,
    Sadly not but I do have another insurance for my Watch but I doubt It would cover cosmetic damage.
     
  9. maflynn Moderator

    maflynn

    Staff Member

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    May 3, 2009
    Location:
    Boston
  10. NT1440 macrumors G4

    NT1440

    Joined:
    May 18, 2008
    Location:
    Hartford, CT
    #10
    "I'm disappointed in build quality, because Apple can't overcome material physics"

    Seriously....some people. It sucks that your watch is scratched, but Sapphire being an element that can scratch....wtf does that have to do with build quality?
     
  11. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #11
    A Cape Cod cloth and 60 seconds of your life will probably get rid of the scratches on the SS
     
  12. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #12
    Bet you it's the oleophobic coating that scratched, not the sapphire crystal itself.
     
  13. Cowboy1629 macrumors regular

    Cowboy1629

    Joined:
    Sep 20, 2012
    Location:
    Indiana

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