Scratched sapphire display.

jordynicholls

macrumors newbie
Original poster
Jun 8, 2015
29
1
I'm so disappointed with my Apple Watches build quality. Found three cosmetic issues.

- Sapphire Screen has scratched ( Apple market this as being scratch resistant )
- Stainless steal has scratched ( expected )
- The colour on my blue leather look has faded.


I doubt I can do anything about these issues a swell.
 

Night Spring

macrumors G5
Jul 17, 2008
13,064
5,083
Scratch resistant is not scratch proof. what did your watch rub against that was hard enough to scratch the glass?
Things that are not necessarily "hard" can scratch sapphire. I believe sand, for instance, can sometimes scratch sapphire, depending upon its composition.
 

Newtons Apple

Suspended
Mar 12, 2014
22,764
14,917
Jacksonville, Florida
I'm so disappointed with my Apple Watches build quality. Found three cosmetic issues.

- Sapphire Screen has scratched ( Apple market this as being scratch resistant )
- Stainless steal has scratched ( expected )
- The colour on my blue leather look has faded.


I doubt I can do anything about these issues a swell.
All of the above is to be expected with normal wear.
 
  • Like
Reactions: chabig

maflynn

Moderator
Staff member
May 3, 2009
63,830
30,335
Boston
I'm so disappointed with my Apple Watches build quality. Found three cosmetic issues.

- Sapphire Screen has scratched ( Apple market this as being scratch resistant )
- Stainless steal has scratched ( expected )
- The colour on my blue leather look has faded.
Sapphire is very hard to scratch, what happened to have caused your screen to be scratched?
SS imo is a scratch magnet and it was the major reason why I opted for the sport model (there were other reasons as well).
Depending on the age of the band, take it back to apple and complain.

Do you have AppleCare for the watch?
 

jordynicholls

macrumors newbie
Original poster
Jun 8, 2015
29
1
Sapphire is very hard to scratch, what happened to have caused your screen to be scratched?
SS imo is a scratch magnet and it was the major reason why I opted for the sport model (there were other reasons as well).
Depending on the age of the band, take it back to apple and complain.

Do you have AppleCare for the watch?

I must of knocked it in work on a table,
Sadly not but I do have another insurance for my Watch but I doubt It would cover cosmetic damage.
 

NT1440

macrumors G5
May 18, 2008
12,140
13,982
"I'm disappointed in build quality, because Apple can't overcome material physics"

Seriously....some people. It sucks that your watch is scratched, but Sapphire being an element that can scratch....wtf does that have to do with build quality?