So the other day I accidently rubbed my iPhone against my older powerbook and it left a one inch silver paint scratch on the screen. I tried to clean it off but it seems to be stuck on there for good. I thought to myself no big deal because the phone is only a week and half old and apple has always been good about fixing issues quickly. I took the phone to the Woodfield apple store in IL and was told by 3 different employees that sorry that happened but it will cost $199 to get a new phone for replacement. I just can't believe that they expect me to spend another $199 on this phone less than 2 weeks after purchase. I have used macs all my life and love apple products but this has really left me feeling angry with apple. I just wanted to let you all know that the screen does scratch and when it does it will cost you dearly.