Scratches on Screen = Defect?

[CKohkah]

Hello,

I was wondering getting scratches on the " Un-scratchable" glass is a defect in anyway...?

Would Apple exchange a 3G for scratched glass?

 

[DiamondMac]

Were the scratches there when you bought it? If so, yes

If you did it, then no, I do not believe so

 

[docal97]

If u caused the scratches I think that you're pretty much stuck with it. There is nothing in the documentation that states the screen is scratch proofed, at least none that i've ever seen.

Despite all of the vids showing difficulty in scratching the screen, it can definitely happen.

 

[View]

I don't think it's "un-scratchable" though...
If it was there when you bought it, they should be able to exchange it for you (but it would be hard to prove)

 

[orijinal]

it's scratch resistant, but not impossible to scratch...

 

[snook911]

I got a sratch ony 1st ten iPhone so it's possible to search the screen. If you have sratches all over the screen you might have a shot.

 

[Julien]

Hello,

I was wondering getting scratches on the " Un-scratchable" glass is a defect in anyway...?

Would Apple exchange a 3G for scratched glass?

Diamond is the hardest materiel on earth (Mohs 10) and it can be scratched. So how can glass (Mohs 6) be "un scrunchable" and where does Apple claim this?

 

[philgilder]

Diamond is the hardest materiel on earth (Mohs 10) and it can be scratched. So how can glass (Mohs 6) be "un scrunchable" and where does Apple claim this?

they dont claim it anywhere... so a kinda pointless thread based on non-researched information
it is just harder and more scratch resistant that the plastic that was originally planned to be used
and diamond is the hardest naturally occuring material, Aggregated diamond nanorods are harder 🙂

 

[mcdj]

Aggregated Nanorods

I saw them open for Anthrax in '89. Great show.