Scratches

Discussion in 'MacBook Pro' started by mark28, Aug 16, 2010.

  1. mark28 macrumors 68000

    Joined:
    Jan 29, 2010
    #1
    My MBP is great except that it has some damage on the case right out of the box. So I'm thinking about sending it back. I'm still in my first 14 days of purchase.

    What would you do in this situation? I suppose I can just ask for a replacement unit, or do I get my money back and then have to order a new one?

    They won't give me a refurbished model right?
     
  2. Wehrwolf macrumors 6502

    Wehrwolf

    Joined:
    May 21, 2009
    #2
    If it's damaged NIB I would give Apple a call and arrange to have it exchanged.
     
  3. circularforward macrumors 6502

    Joined:
    Jul 18, 2010
    #3
    I agree! It seems to be bothering you, and you are well within the timeframe to send it back. You should get a new replacement.
     
  4. 2contagious macrumors 6502a

    2contagious

    Joined:
    Apr 29, 2008
    Location:
    UK
    #4
    News like this really frustrates me. Are Apple's factories getting dirtier? :(
     
  5. mark28 thread starter macrumors 68000

    Joined:
    Jan 29, 2010
    #5
    A new replacement is on it's way. I'm pretty sure that mine also had a hard drive problem, it is going to fail at some point.

    But Applecare was really nice. I got top priority and it's one of the fastest CTO orders from China I have seen :D

    But let's hope this machine is perfect.
     
  6. fcortese macrumors demi-god

    fcortese

    Joined:
    Apr 3, 2010
    Location:
    Big Sky country
    #6
    Agree about Applecare-at least that's been my experience with them. I am waiting for my new MBP (in the air from china as of this morning) so hopefully I won't have any of the problems you had.
     
  7. Namji macrumors 6502a

    Namji

    Joined:
    Aug 13, 2010

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