Screen Blackouts

[nelsonizer]

I have a two month old Macbook Pro Retina 13" with 2.4 GHz Intel Core I5 & 8 GB of RAM running 10.9.5 and there is a pretty significant problem.

The screen will randomly go black and put the computer to sleep. It seems to happen out of nowhere but the other night I noticed it happens when I move the laptop in certain ways. I called Apple Care and whoever I talked to had no idea what I was talking about.

The other night I managed to replicate the problem and shoot a cell phone video:

https://www.youtube.com/watch?v=URwcvuN5fVg&feature=youtu.be

Anybody have any idea what's going on?

 

[illusionx]

You can probably show the video to apple care...

On a side note, the computer will go back into sleep/turn off screen when not touched in about 5-10 seconds if you are at the lock screen.

 

[nelsonizer]

Right. Anybody have any idea what is going on?

 

[Bending Pixels]

Since it's two months old, it's still under warranty. Make an appointment for the Genius Bar to get it checked out.

 

[illusionx]

Screen Blackouts

Can you reproduce the issue logged in or is it only at the lock screen?

I'd get that checked at the Genius Bar...

 

[anarti]

I've got the same problem. It goes even during the Skype conversation when keyboard and touchpad is not used.

I have 2014 13" retina. I think it happens only when laptop is on the battery.

Very strange.