Screen Burn - 2012 27" iMac

[RobertoooMac]

Hey guys,

About 20 minutes ago I came back to my iMac after leaving it on displaying a still image (my Gmail inbox within Google Chrome). I was absolutely mortified to find that when I minimised the window, the image was still there, but faded in.

I was running Windows 7 via Bootcamp and restarted to make sure it wasn't a software error. That didn't work so I restarted and went over to OSX. I got to the home screen to find that it was still there - any suggestions? This is the first time anything like this has happened to my iMac.

Cheers guys,

Rob

 

[Fatboy71]

Do you have Apple Care cover?

If you do and providing the screen burn doesn't go away, I would make an appointment at your nearest Apple Store's Genius Bar, and let them have a look at it.

 

[Arfdog]

Hey guys,

About 20 minutes ago I came back to my iMac after leaving it on displaying a still image (my Gmail inbox within Google Chrome). I was absolutely mortified to find that when I minimised the window, the image was still there, but faded in.

I was running Windows 7 via Bootcamp and restarted to make sure it wasn't a software error. That didn't work so I restarted and went over to OSX. I got to the home screen to find that it was still there - any suggestions? This is the first time anything like this has happened to my iMac.

Cheers guys,

Rob

Apple website has a suggested fix for this. Basically switch to a completley white background and let sit for a bit. Otherwise, use Apple Care.

Due to some glitch, my 2012 iMac 27" didn't go to sleep overnight and just sat there with the screen on, the whole time. Didn't burn in.

 

[adamneer]

Mine does the same thing. The apple document will not help and is not really a solution for the type of image retention these computers have. Besides, what good is a solution if it doesn't prevent the image retention from occurring in the first please. Are you going to constantly open up a white image document to clear out burn in every hour? I haven't brought mine in yet, but odds are, they'll pull the display and replace it with a new one.

 

[uptownnyc]

Mine does the same thing. The apple document will not help and is not really a solution for the type of image retention these computers have. Besides, what good is a solution if it doesn't prevent the image retention from occurring in the first please. Are you going to constantly open up a white image document to clear out burn in every hour? I haven't brought mine in yet, but odds are, they'll pull the display and replace it with a new one.

What was the outcome of this? I've got pretty severe burn-in / image retention problems with my late 2012 iMac.

 

[adamneer]

What was the outcome of this? I've got pretty severe burn-in / image retention problems with my late 2012 iMac.

No outcome - I just leave the screen brightness set below halfway so that I don't get the burn-in. I'd rather wait until I get an issue that hinders functionality before lugging this huge computer into an Apple Store. I know that's kind of giving-in on account of laziness, but I've gotten used to the brightness setting to where it would be frivolous to bring it in unless it needed other repairs as well.