Screen cleaning without dustscratches?

Discussion in 'MacBook Pro' started by AGANG, Nov 23, 2015.

  1. AGANG macrumors member

    Joined:
    Aug 13, 2015
    #1
    I have a 13" inch macbook pro retina (2015). I clean the retina screen with destilled water and included cloth (as Apple says). With this cleaning form I did some dustscratches. How can I clean my retina screen without scratches?
    Thank you:)
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    Dust should not be able to scratch your screen, take it into apple and ask about it, it may be a AR coating issue and they might replace the screen for you.
     
  3. andreyush macrumors 6502

    andreyush

    Joined:
    Oct 24, 2015
  4. 3568358 macrumors 6502

    Joined:
    Jun 11, 2015
    Location:
    United States
    #4
    Your screen should not scratch from cleaning by any means. Contact apple about the Anti-Reflective Coating on your screen.
     
  5. AGANG thread starter macrumors member

    Joined:
    Aug 13, 2015
    #5
    What do you think? Do I have a screen issue?
     

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  6. Toutou macrumors 6502a

    Toutou

    Joined:
    Jan 6, 2015
    Location:
    Prague, Czech Republic
    #6
    This looks like a dirty screen to me. Are you sure there are scratches? Try cleaning it thoroughly, maybe add more water and look for those again.
     
  7. AGANG thread starter macrumors member

    Joined:
    Aug 13, 2015
    #7
    no:/ This is scrach but fortunately doesnt make "rainbow color" when I see something white picture.
    So is this an issue? Anybody has dustscratches too?
     
  8. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #8
    That's some pretty abrasive dust you've got going on there. My 2015 rMBP doesn't have any scratches currently. I'm hoping to keep it this way.
     
  9. AGANG thread starter macrumors member

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    Aug 13, 2015
  10. Toutou macrumors 6502a

    Toutou

    Joined:
    Jan 6, 2015
    Location:
    Prague, Czech Republic
    #10
    I clean mine just like you clean yours, but I use tap water instead. No scratches whatsoever after a year.
     
  11. jlp2979 macrumors 6502

    Joined:
    Jun 20, 2009
    #11
    I use a regular old microfiber cloth and gently graze the screen to wipe dust off. If there are any specks on there that won't brush off I put a drop or 2 of water on the cloth and wipe just the spot where the speck is. I've never once wiped the entire screen with a damp cloth, haven't had to yet. Screen is as perfect as it was in April when I got it and when not in use I keep it inside a case. Definitely could be an anti-glare coating issue with your screen, that seems rather extreme.
     
  12. AGANG thread starter macrumors member

    Joined:
    Aug 13, 2015
    #12
    I hope that isn't an issue, just a bad form of my cleaning method. I dont like service after a purchase of my macbook pro.
     
  13. andreyush macrumors 6502

    andreyush

    Joined:
    Oct 24, 2015
    #13
    It doesn't seems like a coating issue :/ .. You can clean your macbook with wipes special for glasses...Those which doesn't affect the anti-reflective displays.
    Also you could go at an Apple Service to see what's that "scratch".
     
  14. LIVEFRMNYC macrumors 603

    Joined:
    Oct 27, 2009
    #14
    No way regular dust caused that.
     

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