iPhone 6(S)/Plus Screen dim (blue tinted) on new Iphone

[gandalfnz]

Hello there

Wondering if you guys can help me out identifying a problem on my new iPhone.

I purchased my iPhone 6 plus from a retailers as factory refurbished, classified as new in A+ condition, with usual 12 months warranty.

sure the phone looks absolutely new, battery is new, but what I noticed is that the screen is worse than even my spare iPhone 5s.
It very dim, and has a blue tint to it. Its just not nearly as vibrant and bright as my 5s.

I have attached a photo, from you can clearly see what I am talking about, with the phone in question being on the right.

Is there something wrong here?

Thank you for your advise and help!

 

[C DM]

Hello there

Wondering if you guys can help me out identifying a problem on my new iPhone.

I purchased my iPhone 6 plus from a retailers as factory refurbished, classified as new in A+ condition, with usual 12 months warranty.

sure the phone looks absolutely new, battery is new, but what I noticed is that the screen is worse than even my spare iPhone 5s.
It very dim, and has a blue tint to it. Its just not nearly as vibrant and bright as my 5s.

I have attached a photo, from you can clearly see what I am talking about, with the phone in question being on the right.

Is there something wrong here?

Thank you for your advise and help!

Have you checked all kinds of screen-related settings? From typical brightness settings, to something like night shift, down to various accessibility related settings, like reducing white point, or having a zoom filter enabled that makes the screen darker.

 

[internetrando]

I would want to know what "Factory Refurbished" meant first.

There is a decent chance that the screen was replaced with a non-genuine part.

 

[gandalfnz]

Have you checked all kinds of screen-related settings? From typical brightness settings, to something like night shift, down to various accessibility related settings, like reducing white point, or having a zoom filter enabled that makes the screen darker.

The pic you see above, both phones are at 50% brightness setting.
I have checked everything, you mentioned except zoom filter, not sure how to find that.

Factory resetting it didn't help either.

I am thinking since this is a refurb unit, it might have had a screen replacement, but replaced with a bad one?

Thanks
[doublepost=1530059668][/doublepost]

I would want to know what "Factory Refurbished" meant first.

There is a decent chance that the screen was replaced with a non-genuine part.

This was my thought as well.

This is what they say about refurb models.

https://www.dicksmith.co.nz/dn/buy/apple-iphone-6-plus-refurbished-16gb-space-grey-apple/

To me, this doesn't meed the "highest standards" they refer on that link.

Thanks

 

[C DM]

The pic you see above, both phones are at 50% brightness setting.
I have checked everything, you mentioned except zoom filter, not sure how to find that.

Factory resetting it didn't help either.

I am thinking since this is a refurb unit, it might have had a screen replacement, but replaced with a bad one?

Thanks
[doublepost=1530059668][/doublepost]


This was my thought as well.

This is what they say about refurb models.

https://www.dicksmith.co.nz/dn/buy/apple-iphone-6-plus-refurbished-16gb-space-grey-apple/

To me, this doesn't meed the "highest standards" they refer on that link.

Thanks

The zoom filter "trick" is the one mentioned at https://lifehacker.com/toggle-your-iphones-brightness-with-a-home-button-trip-1651329242

That said, it sounds like that's probably not it if you did a factory reset as new basically and it's all still the same basically. It does sound like there might be something off with the device and it might be good to contact Apple about it, if possible.

 

[Mrbobb]

Probably has a non-Apple display.

 

[internetrando]

It says right in the link you posted that they source third party parts.

I would be willing to bet money that you do not have a genuine Apple display in that device.

 

[gandalfnz]

It says right in the link you posted that they source third party parts.

I would be willing to bet money that you do not have a genuine Apple display in that device.

Hi

Even so, I feel that it still doesn't meet the "highest standards" policy they so much pride on, on that site.

I am in the process of returning this to the retailer. Hopefully the next one will not have had its screen replaced.

 

[akash.nu]

That’s a non genuine screen I think.

 

[snow755]

i wouder where OP got his iphone 6 from


i think OP should have got in at lest a iphone 7 iphone 6 with A8 and 1GB of ram is yuck

but that phone has about 1 or 2 more years of IOS updates at best

 

[Mrbobb]

"highest standards"

Everybody says you are the most important caller.

At least they disclosed to you they do use third parties components.