We purchased a MAC book pro 16 months ago (17/03/09) and the LCD srceen has failed. It throws up lines across the screen. Apple are refusing to fix it as there is a small dent on the computer frame. This dent happened 11 months ago and the computer has been working perfectly until last week. The point here is that the LCD failed only after 13 months and apple are refusing to help with its repair. They have quoted $1100 to fix it. I feel they are using an insignificant little dent in the frame as an excuse to not fix this faulty product. We purchased an apple because we wanted a quality product and find our selves very disappointed by the product we purchased and with the Apple customer care. Any ideas on how I should get the screen fixed and how to get Apple to take some responsibility for this faulty product.