screen frozen apple logo (can't do anything)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jeromie35, Apr 3, 2011.

  1. jeromie35 macrumors newbie

    Joined:
    Apr 3, 2011
    #1
    :eek: I need help!!!! I have a 3g iphone and it is frozen on the apple logo screen. I can't do anything. I can't turn it off, I can't power it on. It's just stuck on the apple logo screen. The battery also will not charge. When i connect the sync cable to it, and then to either the computer, or wall charger, it shows the lighting bolt, and the battery meter (in the red) After a little bit, it goes to the apple logo screen. I leave it on the charger for hours, and when i disconnect it from the charger, within 10 minutes it's showing the battery meter, in the red again. Can anyone help me???? :eek:
     
  2. Shannighan macrumors 6502a

    Shannighan

    Joined:
    Jul 26, 2007
    Location:
    Buffalo, NY
    #2
    Have you tried holding the sleep / wake and home button for a few seconds at the same time? usually works.
     
  3. jeromie35 thread starter macrumors newbie

    Joined:
    Apr 3, 2011
    #3
    yes I have tried that, and it didn't work. I get no response from either of the buttons, no matter what combination of pressing them I try. I can't get the phone to do anything....:confused: Thank you for the tip though.
     
  4. ECUpirate44 macrumors 603

    ECUpirate44

    Joined:
    Mar 22, 2010
    Location:
    NC
    #4
    That will just reset it. Try putting it into DFU mode. Hold sleep, then sleep and home, then release sleep and hold home button for a few seconds. Then plug it into itunes.
     

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